• Resolved kolegazsasiedztwa

    (@mebleniemieckie)


    Hello,
    when I update WooCommerce, my thumbnails change to zoomed in, and I can’t change it. I’ve tried in Appearance > Customize > WooCommerce > Product Images, but no matter what I change there, nothing happens. Below are the links to how the thumbnails look before and after the update.

    Before:
    https://ibb.co/1dRkTb1

    After:
    https://ibb.co/JsYCdgt

    I don’t know why menu is on the screenshot, but that is not important.

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  • Thread Starter kolegazsasiedztwa

    (@mebleniemieckie)

    Anyone?

    Hi there,

    To better understand your site’s current setup, can you please share a copy of your site’s System Status Report?

    • System Status Report: navigate to WooCommerceStatus → select Get system report and then Download for support. This will download a TXT file which has the contents of the SSR to share with us.
    • Fatal Error log: Share a copy of any fatal error log found under WooCommerceStatusLogs.

    In the meantime, please confirm if the issue persists on a default WordPress theme or Storefront. Please make sure you have a good backup in place of your full site and database before changing anything.

Viewing 2 replies - 1 through 2 (of 2 total)
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