• Resolved alfra432

    (@alfra432)


    So I have wp multisite and I have updated woocommerce from version 3.9.3 to 4.1. Now, when I update database on primary page nothing goes wrong, but when I try to update second site (from dashboard) I get locked out from dashboard and I get message: “There has been a critical error on your website. Please check your site admin.”
    when I rollback woocommerce it starts working again.
    But… Woocomerce again updates after some time. I have tried to disable updates in wp-config.php but that doesn’t work. Woocommerce updates no mater what I do. So I think it’s the best if I try to fix problem properly. With updating

    Any help?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support RK a11n

    (@riaanknoetze)

    Hi there,

    On the subsite where you’re getting the critical error, can you share a copy of the fatal error log as found at **WooCommerce > System Status > Logs**? If you’re unable to access that log, please get in touch with your hosting provider to ask for a copy of the server error log for a detailed explanation on what exactly is triggering the error.

    Thanks!

    AJ a11n

    (@amandasjackson)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Woocommerce update on multisite’ is closed to new replies.