Woocommerce update error

  • Resolved shedarkc

    (@shedarkc)


    2 years, 2 months ago

    Good Afternoon, i have encountered an issue with the update, my word press gives me the internal 500 error everytime i activate woocommerce as my plugin. when i deactivate it, my word press works fine.
    I could use some assistance as to how to fix this issue

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Rafy a11n

    (@nawaz0705)

    Hi @shedarkc

    Thank you for reaching out!

    Can you please temporarily try to deactivate all the plugins and switch your theme to a default theme like Storefront and then try active the WooCommerce plugin?

    Then you can activate the other plugins one by one, and it will help you find if any of the plugin was causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    Before you start

    • First, please make sure you have a good backup in place of your full site and database. Most hosting companies have this included in the subscription, but you could also consider using a service like Jetpack. If something goes wrong, it’s nice to know that you can restore your site.
    • Second, I would suggest installing a plugin called Health Check & Troubleshooting. This is a plugin developed by the WordPress community and it allows you to disable plugins without affecting your current site visitors.

    Hello,

    I have exactly the same problem, I can only go to my FTP account, I don’t see the possibility to deactivate a plugin.

    Here is my error message:

    Fatal error: require_once(): Failed opening required '/home/u161595071/domains/xshopfivem.fr/public_html/wp-content/plugins/woocommerce/packages/woocommerce-blocks/src/StoreApi/deprecated.php' (include_path='.:/opt/alt/php74/usr/share/pear') in /home/u161595071/domains/xshopfivem.fr/public_html/wp-content/plugins/jetpack-protect/vendor/jetpack-autoloader/class-version-loader.php on line 89

    Any idea ?

    I solved the problem by copying the woocommerce package folder from the previous version

    Saif

    (@babylon1999)

    I solved the problem by copying the woocommerce package folder from the previous version

    Thank you for sharing the solution, @fatichti!

    I will go ahead and mark this thread as solved, feel free to open a new one if you have any other questions. ??

Viewing 4 replies - 1 through 4 (of 4 total)
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