Woocommerce update

  • Resolved mosaiktenerife

    (@mosaiktenerife)


    4 years, 3 months ago

    Hi
    I made the last woocommerce update and the site went into error, saying that wordpress found an error in woocommerce and blocked the site by sending an email, I was able to enter the site in safe mode, I contacted hosto as recommended and I was recommended to contact woocomerce to ask for support for what happened to me

    Thanks,luigi

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Zach W

    (@dynamiczach)

    Automattic Happiness Engineer

    Howdy!

    Do you have any specific information about the error you received? It may have been included in the email, or you could look under WooCommerce > Status > Logs to see if there are any “fatal error” logs available.

    My guess is the update conflicted with one of your other plugins installed, as we’ve seen some reports of third party plugins causing issues after the update.

    Hi Zach, the problem here was:

    PHP message: PHP Fatal error:
    Declaration of Automattic\WooCommerce\Internal\DependencyManagement\ExtendedContainer::get($id, bool $new = false) must be compatible with League\Container\Container::get($alias, array $args = Array) in /bitnami/wordpress/wp-content/plugins/woocommerce/src/Internal/DependencyManagement/ExtendedContainer.php on line 113

    and another similar error in the same file but on line 53, function “add”

    is there any solution?

    Zach W

    (@dynamiczach)

    Automattic Happiness Engineer

    Howdy!

    If you use WP Rocket plugin, please update WP Rocket plugin to version 3.6.4.

    If you are not using WP Rocket plugin, this kind of problem is usually caused by either a conflict with your theme or with another plugin.
    ?
    The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    Alternatively, you can downgrade back to version 4.3.3 of WooCommerce and that will resolve the issue. More info on that here: https://github.com/woocommerce/woocommerce/issues/27389

    Plugin Support Thu P. a11n

    (@thup90)

    Hi there,

    I hope you found the previous reply helpful. We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)
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