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Resolved alejstation
(@alejstation)

3 years, 3 months ago

Hi, I made a brand new wordpress installation with woocommerce and ibid theme (all current versions). There are no other than the ibid required plugins installed. At the woocommerce main admin page I get an error: “There was an error getting your inbox. Please try again.” How can I fix that? I saw that many had this issue but it was related to a Security Pluggin in which they have to uncheck filter long urls (iTheme security) but i dont have installed this pluggin. So in my case nothing has worked to resolve this situation. Seems that also is not a memory related problem, since my resources were augmented recently in my hosting. Any help will be appreciated. Thanks

The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

Igor H

(@ihereira)

3 years, 3 months ago

Hello there,

So sorry to hear about what happened.

May I ask can you tell if there are any previous steps/actions taken in order to see this error on your site?

Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

Thread Starter

alejstation

(@alejstation)

3 years, 3 months ago

Hi, i′ve tryed to reinstall woocommerce, tried to update database and contacted hosting to check memory usage and resourses.


### WordPress Environment ###

WordPress address (URL): https://biddfly.com
Site address (URL): https://biddfly.com
WC Version: 5.9.0
REST API Version: ? 5.9.0
WC Blocks Version: ? 6.1.0
Action Scheduler Version: ? 3.3.0
WC Admin Version: ? 2.8.0
Log Directory Writable: ?
WP Version: 5.8.2
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 8.0.12
PHP Post Max Size: 64 MB
PHP Time Limit: 5000
PHP Max Input Vars: 1000
cURL Version: 7.71.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 5.7.36-cll-lve
Max Upload Size: 64 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.9.0
WC Database Prefix: wpre_
Total Database Size: 17.03MB
Database Data Size: 12.96MB
Database Index Size: 4.07MB
wpre_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpre_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpre_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpre_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpre_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpre_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpre_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpre_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpre_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpre_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpre_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpre_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpre_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpre_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpre_actionscheduler_actions: Data: 0.17MB + Index: 0.20MB + Engine InnoDB
wpre_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpre_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpre_actionscheduler_logs: Data: 0.14MB + Index: 0.14MB + Engine InnoDB
wpre_ce4wp_abandoned_checkout: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpre_ce4wp_contacts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpre_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpre_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wpre_dokan_announcement: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpre_dokan_orders: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpre_dokan_refund: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpre_dokan_vendor_balance: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpre_dokan_withdraw: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpre_gla_budget_recommendations: Data: 0.22MB + Index: 0.14MB + Engine InnoDB
wpre_gla_merchant_issues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpre_gla_shipping_rates: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpre_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpre_icl_content_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpre_icl_core_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpre_icl_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpre_icl_languages: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpre_icl_languages_translations: Data: 0.20MB + Index: 0.17MB + Engine InnoDB
wpre_icl_locale_map: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpre_icl_message_status: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpre_icl_node: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpre_icl_reminders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpre_icl_strings: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wpre_icl_string_batches: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpre_icl_string_positions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpre_icl_string_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpre_icl_string_translations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpre_icl_translate: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpre_icl_translate_job: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpre_icl_translations: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpre_icl_translation_batches: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpre_icl_translation_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpre_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpre_loginizer_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpre_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpre_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpre_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpre_mailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpre_mailpoet_feature_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpre_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpre_mailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpre_mailpoet_mapping_to_external_entities: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpre_mailpoet_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpre_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpre_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpre_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpre_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpre_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpre_mailpoet_newsletter_templates: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
wpre_mailpoet_scheduled_tasks: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wpre_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpre_mailpoet_segments: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpre_mailpoet_sending_queues: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpre_mailpoet_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpre_mailpoet_statistics_bounces: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpre_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpre_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpre_mailpoet_statistics_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpre_mailpoet_statistics_opens: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wpre_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpre_mailpoet_statistics_woocommerce_purchases: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpre_mailpoet_stats_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpre_mailpoet_subscribers: Data: 0.02MB + Index: 0.13MB + Engine InnoDB
wpre_mailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpre_mailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpre_mailpoet_subscriber_segment: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpre_mailpoet_user_agents: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpre_mailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpre_options: Data: 4.52MB + Index: 0.14MB + Engine InnoDB
wpre_postmeta: Data: 1.52MB + Index: 0.33MB + Engine InnoDB
wpre_posts: Data: 0.44MB + Index: 0.06MB + Engine InnoDB
wpre_revslider_css: Data: 0.13MB + Index: 0.02MB + Engine InnoDB
wpre_revslider_css_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpre_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpre_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpre_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpre_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpre_revslider_sliders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpre_revslider_sliders_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpre_revslider_slides: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpre_revslider_slides_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpre_revslider_static_slides: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpre_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpre_simple_auction_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpre_social_users: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpre_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpre_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpre_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpre_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpre_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpre_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpre_wcfm_daily_analysis: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpre_wcfm_detailed_analysis: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpre_wcfm_enquiries: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpre_wcfm_enquiries_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpre_wcfm_enquiries_response: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpre_wcfm_enquiries_response_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpre_wcfm_fbc_chat_rows: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpre_wcfm_fbc_chat_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpre_wcfm_fbc_chat_visitors: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpre_wcfm_fbc_offline_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpre_wcfm_following_followers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpre_wcfm_marketplace_orders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpre_wcfm_marketplace_orders_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpre_wcfm_marketplace_product_multivendor: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpre_wcfm_marketplace_refund_request: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpre_wcfm_marketplace_refund_request_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpre_wcfm_marketplace_reverse_withdrawal: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpre_wcfm_marketplace_reverse_withdrawal_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpre_wcfm_marketplace_reviews: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpre_wcfm_marketplace_reviews_response: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpre_wcfm_marketplace_reviews_response_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpre_wcfm_marketplace_review_rating_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpre_wcfm_marketplace_shipping_zone_locations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpre_wcfm_marketplace_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpre_wcfm_marketplace_store_taxonomies: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpre_wcfm_marketplace_vendor_ledger: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpre_wcfm_marketplace_withdraw_request: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpre_wcfm_marketplace_withdraw_request_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpre_wcfm_membership_subscription: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpre_wcfm_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpre_wcfm_messages_modifier: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpre_wcfm_messages_stat: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpre_wcfm_support: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpre_wcfm_support_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpre_wcfm_support_response: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpre_wcfm_support_response_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpre_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wpre_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpre_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpre_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpre_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpre_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpre_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpre_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpre_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpre_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wpre_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpre_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpre_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpre_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpre_yith_wcwl_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

### Post Type Counts ###

attachment: 153
cf_mega_menu: 10
custom_css: 1
customize_changeset: 1
elementor_library: 1
mailpoet_page: 1
member: 8
nav_menu_item: 35
page: 68
post: 16
product: 26
revision: 26
testimonial: 5
wpcf7_contact_form: 5

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (23) ###

Redux: by Extendify – 4.3.3
Livemesh Addons for Elementor: by Livemesh – 6.16
Livemesh Addons for WPBakery Page Builder: by Livemesh – 2.8
Akismet Anti-Spam: by Automattic – 4.2.1
Contact Form 7: by Takayuki Miyoshi – 5.5.2
Creative Mail by Constant Contact: by Constant Contact – 1.4.7
Elementor: by Elementor.com – 3.4.8
Envato Market: by Envato – 2.0.6
Facebook for WooCommerce: by Facebook – 2.6.7
WPBakery Page Builder: by Michael M - WPBakery.com – 6.7.0
Mailchimp for WooCommerce: by Mailchimp – 2.5.3
MailPoet 3 (New): by MailPoet – 3.74.0
ModelTheme Framework: by ModelTheme – 3.3.2
Nextend Social Login: by Nextendweb – 3.1.2
Slider Revolution: by ThemePunch – 6.5.9
Under Construction: by WebFactory Ltd – 3.89
WCFM - WooCommerce Frontend Manager: by WC Lovers – 6.6.0
WCFM - WooCommerce Multivendor Marketplace: by WC Lovers – 3.5.0
WCFM - WooCommerce Multivendor Membership: by WC Lovers – 2.10.0
WooCommerce Stripe Gateway: by WooCommerce – 5.8.0
WooCommerce Shipping & Tax: by WooCommerce – 1.25.20
WooCommerce: by Automattic – 5.9.0
WPML Media: by OnTheGoSystems – 2.7.0

### Inactive Plugins (14) ###

Dokan: by weDevs – 3.3.1
Google Listings and Ads: by WooCommerce – 1.6.0
Hello Dolly: by Matt Mullenweg – 1.7.2
Jetpack: by Automattic – 10.3
Loginizer: by Softaculous – 1.6.8
MC4WP: Mailchimp for WordPress: by ibericode – 4.8.6
MT Freelancer Mode for WooCommerce: by ModelTheme – 1.0.0
Multivendor Marketplace Solution for WooCommerce - WC Marketplace: by WC Marketplace – 3.8.3
WC Vendors Marketplace: by WC Vendors – 2.3.2
WooCommerce Simple Auction: by wpgenie – 2.0.6
WPML Multilingual CMS: by OnTheGoSystems – 4.5.1
WPML String Translation: by OnTheGoSystems – 3.2.0
WPML Translation Management: by OnTheGoSystems – 2.10.8
YITH WooCommerce Wishlist: by YITH – 3.3.0

### Settings ###

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: right
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: auction (auction)
external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #12 - /?page_id=12
Cart: #13 - /?page_id=13
Checkout: #14 - /?page_id=14
My account: #15 - /?page_id=15
Terms and conditions: ? Page not set

### Theme ###

Name: iBid
Version: 3.3.2
Author URL: https://modeltheme.com/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: ibid/woocommerce/archive-product.php
ibid/woocommerce/content-product.php
ibid/woocommerce/content-single-product.php
ibid/woocommerce/global/quantity-input.php
ibid/woocommerce/loop/add-to-cart.php
ibid/woocommerce/loop/orderby.php
ibid/woocommerce/myaccount/form-login.php
ibid/woocommerce/single-product/add-to-cart/grouped.php
ibid/woocommerce/single-product/add-to-cart/simple.php
ibid/woocommerce/single-product/add-to-cart/variable.php
ibid/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php
ibid/woocommerce/single-product/product-image.php
ibid/woocommerce/single-product/sale-flash.php
ibid/woocommerce/single-product/short-description.php
ibid/woocommerce/single-product/tabs/tabs.php
ibid/woocommerce/single-product/title.php
ibid/woocommerce/single-product-reviews.php
ibid/woocommerce/single-product.php
ibid/woocommerce/taxonomy-product_cat.php
ibid/woocommerce/taxonomy-product_tag.php

### Action Scheduler ###

Complete: 477
Oldest: 2021-10-27 13:26:11 +0000
Newest: 2021-11-27 12:53:09 +0000

Pending: 1
Oldest: 2021-11-27 18:13:42 +0000
Newest: 2021-11-27 18:13:42 +0000

### Status report information ###

Generated at: 2021-11-27 12:55:47 +00:00

Igor H

(@ihereira)

3 years, 3 months ago

Thanks for the info.

The first step is to test if there is a conflict with your theme or with another plugin.
?
The best way to determine this is to:

Temporarily switch your theme to Storefront
Disable all plugins except for WooCommerce
Repeat the action that is causing the problem

If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

Please keep us informed, hope this helps.

MayKato

(@maykato)

3 years, 3 months ago

We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘WOOCOMMERCE: There was an error getting your inbox. Please try again.’ is closed to new replies.