• Resolved r1v3n

    (@r1v3n)


    Hi,

    i have a problem that the Woocommerce counted the Taxes wrong:

    under the standard Tax count is * * * 19% * *
    All prices in the shop are VAT includiert
    I made a new article for 100€ – in the cart is showed: total amount: 100€, 19% Tax inclusive: 15,97€ …

    I have any idea where to look for evtl. change for it. I would be thankful for any help

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Could you share screenshots of your Tax options, standard rates, and a a copy of your site’s System Status?

    I recommend?https://snipboard.io?for easily sharing screenshots – please follow the instructions on the page, then paste the URL in this chat. It works with Chrome, Firefox, Safari, and Edge.

    For system status, you can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    Thread Starter r1v3n

    (@r1v3n)

    Hi, here the informations. I would be really thankful for the help

    https://snipboard.io/ojFMIL.jpg
    https://snipboard.io/LA75ue.jpg
    https://snipboard.io/xoPWbf.jpg

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://greenw0rld.com
    Site address (URL): https://greenw0rld.com
    WC Version: 5.1.0
    REST API Version: ? 5.1.0
    WC Blocks Version: ? 4.4.3
    Action Scheduler Version: ? 3.1.6
    WC Admin Version: ? 2.0.2
    Log Directory Writable: ?
    WP Version: 5.7
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: de_DE
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.16
    PHP Post Max Size: 1 GB
    PHP Time Limit: 70
    PHP Max Input Vars: 3000
    cURL Version: 7.64.0
    OpenSSL/1.1.1d
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.30-log
    Max Upload Size: 1 GB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 5.1.0
    WC Database Prefix: FsUWS
    Datenbank-Gesamtgr??e: 25.02MB
    Datenbank-Datengr??e: 21.56MB
    Datenbank-Indexgr??e: 3.46MB
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    FsUWSwoocommerce_order_itemmeta: Daten: 0.05MB + Index: 0.03MB + Engine InnoDB
    FsUWSwoocommerce_tax_rates: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
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    FsUWSwoocommerce_gzd_packaging: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
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    custom_css: 1
    customize_changeset: 18
    featured_item: 1
    jp_img_sitemap: 2
    jp_sitemap: 2
    jp_sitemap_master: 2
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    nav_menu_item: 50
    oembed_cache: 1
    page: 91
    popup: 4
    popup_theme: 8
    post: 12
    product: 9
    revision: 1057
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    ux_template: 1
    wpcf7_contact_form: 5
    wpforms: 3
    
    ### Security ###
    
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    Hide errors from visitors: ?
    
    ### Active Plugins (32) ###
    
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    All-in-One WP Migration: von ServMask – 7.40
    Antispam Bee: von pluginkollektiv – 2.9.4
    Broken Link Checker: von WPMU DEV – 1.11.15
    Classic Editor: von WordPress Contributors – 1.6
    Contact Form 7: von Takayuki Miyoshi – 5.4
    WooCommerce Coupon Generator: von Jeroen Sormani – 1.1.1
    Custom Order Numbers for WooCommerce Pro: von Tyche Softwares – 1.4.1
    Yoast Duplicate Post: von Enrico Battocchi & Team Yoast – 4.1.2
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    Smash Balloon Instagram Feed: von Smash Balloon – 2.9
    Jetpack von WordPress.com: von Automattic – 9.6
    Kadence WooCommerce Email Designer: von Kadence WP – 1.4.7
    Google Ads und Marketing von Kliken: von Kliken – 1.0.7
    Limit Login Attempts Reloaded: von Limit Login Attempts Reloaded – 2.20.6
    Loco Translate: von Tim Whitlock – 2.5.2
    Popup Maker: von Popup Maker – 1.16.1
    Really Simple SSL: von Really Simple Plugins – 4.0.13
    SiteOrigin CSS: von SiteOrigin – 1.2.13
    Advanced Editor Tools (vormals TinyMCE Advanced): von Automattic – 5.6.0
    Tree-Nation for WooCommerce: von Tree-Nation – 1.3
    Under Construction: von WebFactory Ltd – 3.88
    Checkout Field Editor for WooCommerce: von ThemeHigh – 1.4.6
    WooCommerce PayPal Checkout Gateway: von WooCommerce – 2.1.1
    WooCommerce Stripe-Gateway: von WooCommerce – 5.1.0
    Germanized für WooCommerce: von vendidero – 3.3.7
    WooCommerce Shipping & Tax: von Automattic – 1.25.11
    WooCommerce: von Automattic – 5.1.0
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    Mail Bank: von Tech Banker – 4.0.13
    WP Maintenance Mode: von Designmodo – 2.3.0
    WPForms Lite: von WPForms – 1.6.6
    
    ### Inactive Plugins (5) ###
    
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    Statify: von pluginkollektiv – 1.8.2
    UpdraftPlus - Backup/Restore: von UpdraftPlus.Com
    DavidAnderson – 1.16.53
    
    WooCommerce Extended Coupon Features FREE: von Soft79 – 3.2.7
    WooCommerce Prices By User Role: von Festi-Team – 5.0.2
    
    ### Must Use Plugins (1) ###
    
    1&1 Product Subdomain: von 1&1 – 1.1.0
    
    ### Settings ###
    
    API Enabled: ?
    Force SSL: –
    Currency: EUR (€)
    Currency Position: right_space
    Thousand Separator: .
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
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    Warenkorb: #64 - /cart/
    Kasse: #63 - /checkout/
    Mein Konto: #62 - /my-account/
    Allgemeine Gesch?ftsbedingungen: #797 - /allgemeine_geschaeftsbedingungen/
    
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    Name: Flatsome Child
    Version: 3.0
    Author URL: 
    Child Theme: ?
    Parent Theme Name: Flatsome
    Parent Theme Version: 3.13.3
    Parent Theme Author URL: https://www.uxthemes.com/
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: flatsome/woocommerce/archive-product.php
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    flatsome/woocommerce/checkout/form-coupon.php
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    flatsome/woocommerce/content-product-cat.php
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    flatsome/woocommerce/content-single-product.php
    flatsome/woocommerce/content-widget-product.php
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    Oldest: 2021-03-10 06:15:34 +0000
    Newest: 2021-04-09 14:23:10 +0000
    
    Ausstehend: 3
    Oldest: 2021-04-09 22:51:25 +0000
    Newest: 2021-04-16 14:23:10 +0000
    
    ### Status report information ###
    
    Generated at: 2021-04-09 19:23:10 +01:00
    
    Thread Starter r1v3n

    (@r1v3n)

    Any Ideas why the taxes are counted wrong?

    Hello,

    Thank you for the screenshots and system status. It looks like the tax is calculated properly. If you are showing product price inclusive of tax, that means the actual product price is 84.03€ -> 84.03€ + 15.97€(19% of 84.03) = 100€

    If you’d like to charge tax in addition to 100€, you need to select No, I will enter prices exclusive of tax under WooCommerce > Settings > Tax > Tax Options >
    Prices entered with tax.

    Thread Starter r1v3n

    (@r1v3n)

    Thanks for the explanation

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Woocommerce Taxes wrong counted’ is closed to new replies.