Woocommerce system report cURL version different from version on server

Btw, prior the migration to the new hosting the cURL was being read correctly by Woocommerce

@tabasco86

Where is your site hosted?

What info is showing when you go to

WordPress Admin > WooCommerce > System Status.

https://docs.woocommerce.com/document/understanding-the-woocommerce-system-status-report/

• This reply was modified 8 years, 2 months ago by Luke Cavanagh. Reason: additional info and a link

Posting your system status here would help. To answer your question though, WooCommerce uses this to get the cURL version: https://php.net/manual/en/function.curl-version.php – https://github.com/woothemes/woocommerce/blob/1b2df3dd3b02e836286b899f858687e33fc0d5aa/includes/api/class-wc-rest-system-status-controller.php#L454-L458

Do you have any idea what this might be related to or how I can fix it?

You’ll need to contact your hosting providers about this.

Hi,
My hosting is with hostgator.
I’ve contacted my hosting provider multiple times and they say that on their end “all is ok”. They are currently trying to figure out what is causing the problem, and so am I in order to maybe speed up the resolution of this situation…
Here is the system report:

Thanks! 

### WordPress Environment ###

Home URL: https://cormilu.com.br
Site URL: https://cormilu.com.br
WC Version: 2.6.4
Log Directory Writable: ?
WP Version: 4.6
WP Multisite: –
WP Memory Limit: 3 GB
WP Debug Mode: –
WP Cron: ?
Language: pt_BR

### Server Environment ###

Server Info: Apache/2.4.16 (Unix) OpenSSL/1.0.1e-fips mod_bwlimited/1.4
PHP Version: 5.6.16
PHP Post Max Size: 8 MB
PHP Time Limit: 60
PHP Max Input Vars: 1000
cURL Version: 7.38.0
OpenSSL/1.0.1e

SUHOSIN Installed: –
MySQL Version: 5.6.31
Max Upload Size: 8 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Post Remoto: ?
Remote Get: ?

### Database ###

WC Database Version: 2.6.4
: 
woocommerce_sessions: ?
woocommerce_api_keys: ?
woocommerce_attribute_taxonomies: ?
woocommerce_downloadable_product_permissions: ?
woocommerce_order_items: ?
woocommerce_order_itemmeta: ?
woocommerce_tax_rates: ?
woocommerce_tax_rate_locations: ?
woocommerce_shipping_zones: ?
woocommerce_shipping_zone_locations: ?
woocommerce_shipping_zone_methods: ?
woocommerce_payment_tokens: ?
woocommerce_payment_tokenmeta: ?
MaxMind GeoIP Database: ?

### Active Plugins (30) ###

Gravity Forms: por rocketgenius – 2.0.5
Autoptimize: por Frank Goossens (futtta) – 2.0.2
BJ Lazy Load: por Bj?rn Johansen – 1.0.6
BulletProof Security: por AITpro | Edward Alexander – .54
DIY Functionality Plugin: por  – 1.0
EWWW Image Optimizer: por Shane Bishop – 2.9.6
Plugin Organizer: por Jeff Sterup – 6.0.10
WooCommerce Product Filter: por Mihajlovic Nenad – 5.8.2
PW Functionality Plugin for Cormilu: por  – 1.0
Quick Page/Post Redirect Plugin: por anadnet – 5.1.8
Recover Abandoned Cart: por Fantastic Plugins – 13.7
WooCommerce - Recently Viewed Products: por Remi Corson – 1.0
Search By Product tag - for Woocommerce: por Matthew Lawson – 0.3.1
Social Media Feather: por Synved – 1.7.11
W3 Total Cache: por Frederick Townes – 0.9.4.1
WC Variations Radio Buttons: por 8manos – 1.1.4
WooCommerce Cart Tab: por jameskoster – 0.5.0
WooCommerce Correios: por Claudio Sanches – 3.0.6
WooCommerce Extra Checkout Fields for Brazil: por Claudio Sanches – 3.4.4
WooCommerce Google Analytics Pro: por WooThemes / SkyVerge – 1.1.4
WooCommerce - Gravity Forms Product Add-Ons: por WooThemes – 2.10.10
WooCommerce PagSeguro: por Claudio Sanches – 2.11.3
WooCommerce Product Image Flipper: por jameskoster – 0.2.0
WooCommerce Sendinblue Newsletter Subscription: por SendinBlue – 1.1.9
WooCommerce: por WooThemes – 2.6.4
WooSidebars: por WooThemes – 1.4.3
Yoast SEO Premium: por Equipe da Yoast – 3.4.2
Yoast SEO: WooCommerce: por Time Yoast – 3.4
YITH WooCommerce Zoom Magnifier: por YITHEMES – 1.2.21
Yotpo Social Reviews for Woocommerce: por Yotpo – 1.1.4

### Settings ###

Force SSL: –
Currency: BRL (R$)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2

### API ###

API Enabled: ?

### WC Pages ###

Base da loja: #129 - /loja/
Carrinho: #44 - /carrinho/
Finalizar compra: #45 - /checkout/
Minha conta: #46 - /minha-conta/

### Taxonomies ###

Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

### Theme ###

Name: Cormilu theme
Version: 2.5.9
Author URL: https://cormilu.com.br
Child Theme: ?
Parent Theme Name: Divi
Parent Theme Version: 2.7.10
Parent Theme Author URL: https://www.elegantthemes.com
WooCommerce Support: ?

### Templates ###

Overrides: cormilu-child/woocommerce/archive-product.php
cormilu-child/woocommerce/cart/cart-empty.php
cormilu-child/woocommerce/cart/cart-shipping.php
cormilu-child/woocommerce/cart/cart.php
cormilu-child/woocommerce/cart/cross-sells.php
cormilu-child/woocommerce/checkout/form-billing.php
cormilu-child/woocommerce/checkout/form-checkout.php
cormilu-child/woocommerce/checkout/payment-method.php
cormilu-child/woocommerce/checkout/payment.php
cormilu-child/woocommerce/checkout/review-order.php
cormilu-child/woocommerce/checkout/thankyou.php
cormilu-child/woocommerce/content-single-product.php
cormilu-child/woocommerce/global/quantity-input.php
cormilu-child/woocommerce/product-searchform.php
cormilu-child/woocommerce/single-product/related.php
cormilu-child/woocommerce/single-product-reviews.php
cormilu-child/woocommerce/single-product.php

Things that cause intermittent errors vs constant/consistent errors:

Intermittent problems are typically going to be related to things like: php memory/cache/caching plugins/CDN’s/VPN’s/Proxy’s/Load Balancers/Host server problems (DNS server/DNS configuration problem, MySQL server timeout, server overloaded, etc), /Browser problems (corrupt cache, add-on, extension)/ISP (connectivity)/CloudFlare, etc.

Since you have the BPS plugin installed, which I do not believe is causing the problem, are you using this WooCommerce whitelisting code here: https://forum.ait-pro.com/forums/topic/woocommerce-read-me-first/

Hi
@aitpro, I didnt. Thanks for the heads up! I’ll do that right now! What does that do exactly?

Thanks @ Caleb, that helped me determine that in fact my installation has nothing to do with the issue. In addition I’ve checked on another site that was moved to the server, and there’s the same problem – hence it’s not site related… Unfortunately they’re saying they can’t find any problem… Think I might be cancelling the hosting package soon and give it a shot elsewhere

Cheers everybody & have a great weekend

• This reply was modified 8 years, 2 months ago by tabasco86.

@tabasco86 –
Technical Info:

Whitelists the WooCommerce shop, cart, checkout & wishlist URI’s. Whitelists the WooCommerce “order” & “wc-ajax=get_refreshed_fragments” Query Strings. Also resolves wc-api 403 errors.

Laymans explanation:
Allows WooCommerce to do whatever it needs to do without being blocked by any BPS root htaccess file security rules.

Hi,

I have a question about the server info in system status, not right at the topic but hopefully someone has an answer for the following:

The server information is showing:

Server-Info: Apache

This is incorrect because it’s hosted on Ngnix… checking the domain on https://whois.domaintools.com/ is shows ngnix.

Cheers!