WooCommerce Subscriptions tax missing decimal on update

  • Resolved cebbi

    (@cebbi)


    1 year ago

    When updating an existing subscription manually in the backend (for example Status or End Date), the tax is recalculated with an error. It drops the decimal character and instead of €34.2 VAT it then displays €342 VAT in the backend and in the frontend where the customers can see the mistake.

    We had the following Plugins active during testing:

    • Braintree for WooCommerce Payment Gateway
    • Elementor
    • Elementor Pro
    • Woo Subscriptions (6.0.0)
    • WooCommerce (8.6.0)
    • WooCommerce Multilingual & Multicurrency (5.3.4)
    • WPML Multilingual CMS (4.6.9)
    • WPML String Translation (3.2.9)

    When removing WooCommerce Multilingual & Multicurrency the error disappeared and subscriptions recalculated correctly again.

    The error never appeared in the orders, only in subscriptions. The incorrect tax also is shown only in subscription detail tables, not in order tables.

Viewing 1 replies (of 1 total)
  • Plugin Support Andrés Cifuentes

    (@andrescifuentesr)

    Hello @cebbi,

    We have a few reports related to WPML and WooCommerce Subscriptions, however not exactly the case that you are mentioning.

    On the other hand, we can’t provide you support in this forum as this is a WPML related question and there is a no commercial support policy allowed here on WordPress forums.

    As you are using WPML, please go to our support forum and open a chat there, we have all the required tools to assist you and we will be happy to help you to solve this issue quickly.

    Thank you for your understanding.
    Andrés

Viewing 1 replies (of 1 total)
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