WooCommerce Subscriptions Fatal Error

  • Resolved wiktor1994

    (@wiktor1994)


    4 years, 1 month ago

    Hi. I have big problem after deleting 1 user with his membership and subscription product. I have fatal errors almost on every page related with Woocommerce subscriptions plugin.

    Users can’t buy new subscription or do renewal payment. It’s huge big problem because I have over 1000 active subscribers.

    I have errors like this (Orders page after delete):

    Fatal error: Uncaught Error: Call to a member function get_id() on bool in /home/platne/serwer73541/public_html/zuzannkov/wp-content/plugins/woocommerce-subscriptions/includes/class-wc-subscriptions-manager.php:802 Stack trace: #0 /home/platne/serwer73541/public_html/zuzannkov/wp-includes/class-wp-hook.php(287): WC_Subscriptions_Manager::maybe_trash_subscription() #1 /home/platne/serwer73541/public_html/zuzannkov/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters() #2 /home/platne/serwer73541/public_html/zuzannkov/wp-includes/plugin.php(484): WP_Hook->do_action() #3 /home/platne/serwer73541/public_html/zuzannkov/wp-includes/post.php(3214): do_action() #4 /home/platne/serwer73541/public_html/zuzannkov/wp-admin/edit.php(119): wp_trash_post() #5 {main} thrown in /home/platne/serwer73541/public_html/zuzannkov/wp-content/plugins/woocommerce-subscriptions/includes/class-wc-subscriptions-manager.php on line 802

    And on Woocommerce – subscriptions list page:

    Fatal error: Uncaught Error: Call to a member function get_status() on bool in /home/platne/serwer73541/public_html/zuzannkov/wp-content/plugins/woocommerce-subscriptions/includes/admin/class-wcs-admin-post-types.php:453 Stack trace: #0 /home/platne/serwer73541/public_html/zuzannkov/wp-includes/class-wp-hook.php(289): WCS_Admin_Post_Types->render_shop_subscription_columns() #1 /home/platne/serwer73541/public_html/zuzannkov/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters() #2 /home/platne/serwer73541/public_html/zuzannkov/wp-includes/plugin.php(484): WP_Hook->do_action() #3 /home/platne/serwer73541/public_html/zuzannkov/wp-admin/includes/class-wp-posts-list-table.php(1269): do_action() #4 /home/platne/serwer73541/public_html/zuzannkov/wp-admin/includes/class-wp-list-table.php(1439): WP_Posts_List_Table->column_default() #5 /home/platne/serwer73541/public_html/zuzannkov/wp-admin/includes/class-wp-posts-list-table.php(1302): WP_List_Table->single_row_columns() #6 /home/platne/serwer73541/public_html/zuzannkov/wp-a in /home/platne/serwer73541/public_html/zuzannkov/wp-content/plugins/woocommerce-subscriptions/includes/admin/class-wcs-admin-post-types.php on line 453

    Word Press 5.6
    Woocommerce 4.8.0
    Woocommerce memberships 1.19.1
    Woocommerce subscriptions 3.0.11

    Thanks for help in advance!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    Hi there! ??

    It sounds like that you have some valid subscriptions with us. So please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.

    Please include a link to this forum thread, so that we can keep track of what’s already been done.

    We will be able to help you further there. ??

    Plugin Support abwaita a11n

    (@abwaita)

    Hi @wiktor1994,

    Just a heads up, I’ll go ahead and mark this thread as resolved in favor of support via ticket.

    If you have WooCommerce-related questions, please feel free to open a new topic.

    Thanks.

    Hello, I need some help with , I have a renewal subscription issue, cant renew manually and automatic… this issue start this month.

    [06-Aug-2021 19:08:50 UTC] PHP Fatal error: Uncaught Error: Call to a member function get_total() on bool in /home/customer/www/domain.com/public_html/wp-content/plugins/woocommerce-subscriptions/includes/class-wc-subscriptions-manager.php:128
    Stack trace:
    #0 /home/customer/www/domain.com/public_html/wp-content/plugins/woocommerce-subscriptions/includes/class-wc-subscriptions-manager.php(89): WC_Subscriptions_Manager::process_renewal(6058, ‘active’, ‘Subscription re…’)
    #1 /home/customer/www/domain.com/public_html/wp-includes/class-wp-hook.php(303): WC_Subscriptions_Manager::prepare_renewal(6058)
    #2 /home/customer/www/domain.com/public_html/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(NULL, Array)
    #3 /home/customer/www/domain.com/public_html/wp-includes/plugin.php(518): WP_Hook->do_action(Array)
    #4 /home/customer/www/domain.com/public_html/wp-content/plugins/woocommerce/packages/action-scheduler/classes/actions/ActionScheduler_Action.php(22): do_action_ref_array(‘woocommerce_sch…’, Array)
    #5 /h in /home/customer/www/domain.com/public_html/wp-content/plugins/woocommerce-subscriptions/includes/class-wc-subscriptions-manager.php on line 128

    Hi @kjcomparaz

    Please contact us at?WooCommerce.com > My Account > Support.

Viewing 4 replies - 1 through 4 (of 4 total)
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