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  • Plugin Support Hannah S.L.

    (@fernashes)

    Automattic Happiness Engineer

    Hey there,

    Using the WooCommerce.com Subscriptions plugin: If you create a subscription product with downloadable files associated with it, the customer will only have access to the files while their subscription is active or pending-cancel.

    If the subscription has expired, is on-hold or has been cancelled, the customer will not be able to download the files associated with the subscription.

    So, looping back to your original question:

    So if someone buys a downloadable file, will it become unaccessible when the subscription expires?

    Yes, the file will become inaccessible when the subscription expires.

    Please do let us know if you have any further questions!

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