Woocommerce stripe gateway makes product page not work

  • Resolved thedailytheorist

    (@thedailytheorist)


    5 years, 1 month ago

    Hi, I’ve deactivated all plugins then reactivated 1 at a time and for some reason when the woocommerce stripe plugin is active, the product pages wont work, but if i deactivate the woocommerce stripe gateway the product pages will work. I use stripe as my payment processor and would greatly appreciate a fix to this asap, as it can be detrimental to ones business. I am sure that the plugin is the problem, i am 100% positive. i am on the newest wordpress update and i know the plugin hasnt been updated for a few months. I would apprwciate a fix as soon as possible. Thank you in advance and thanks for your time. it is greatly appreciated.

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi @thedailytheorist,

    I’ve been unable to duplicate this behavior, but we can still move forward in trying to find the issue.

    Before moving on to the next step, can you also ensure you’ve activated a default theme, such as Storefront? I see you mentioned you deactivated other plugins, but this is also a crucial step in the process.

    Thank you,
    Joey

    Thread Starter thedailytheorist

    (@thedailytheorist)

    Ok I will do that as soon as possible and get back to you. Thank you for the response.

    Thread Starter thedailytheorist

    (@thedailytheorist)

    Sorry for the late reply, I believe it’s an issue with the theme as you mentioned. Thanks for the quick and helpful reply, greatly appreciated. Awesome plugin by the way.

    Thank you for letting us know, @thedailytheorist!
    Feel free to reach back out if you ever need anything further.

    Joey

Viewing 4 replies - 1 through 4 (of 4 total)
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