Woocommerce strings not translating correctly

  • Resolved razvan1997

    (@razvan1997)


    1 year, 11 months ago

    Hello,

    I have the following problem. Some strings from the Woocommerce widget (on the checkout page) are not translating correctly.

    I’ve checked with Loco Translate, and the strings look like they are translated correctly, but on my live website, they are not.

    How can I fix this problem?

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @razvan1997

    Thanks for reaching out!

    I understand that there are some text strings on your site’s checkout page that are not being translated as expected even after using Loco Translate, the result is the same.

    As a first step, please check this section about Why some strings on the Checkout page are not being translated? and see if this resolves your issue?

    Otherwise, to better picture what you are referring to here, can you please share with us a clear screenshot of what you see on your end so that we could address you more effectively?

    If you don’t already have a screenshot service installed, you can try https://snipboard.io. You can share the direct link to the image as a response to this topic.

    Furthermore, for us to investigate your issue further, I’d like to understand your site properly. Please share your System Status Report that you can find via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.

    If you could also provide the fatal error logs (if any) under WooCommerce > Status > Logs.

    You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

    Thanks!

    Hello,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
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