Woocommerce storefront Theme Compatibility Problem

  • Resolved dutt

    (@rajat-dutt)


    7 years, 1 month ago

    Dear Team
    Your theme is very awesome but i m having problem with gallery image. All images are placing randomly over the page.No image is consistent in row.
    Please see the below page for reference:
    https://www.nexahair.com/clip-in-hair-extension-natural-human-hair-120-gram/
    below the choose your hair color section you can see images ae not in uniform manner.
    I thought it might be my problem than i replace thsi theme with two other theme and found that issue is been resolved.
    But i dont want to use storefront theme so please resolve the issue ASAP.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Job a11n

    (@jobthomas)

    Automattic Happiness Engineer

    Hi @rajat-dutt, I can see that you are using a plugin called WP Gallery Custom Links. Might that be that one that you’re using to create this gallery? WooCommerce doesn’t have a gallery by default so it’s not really an issue related to Storefront.

    One of our favourite plugins for adding is Jetpack and this function of Jetpack: https://jetpack.com/support/tiled-galleries/

    Thread Starter dutt

    (@rajat-dutt)

    Hi job
    Thanks for reply.
    First of all i am creating gallery by using wordpress defaukt feathute. In media section-create gallery(top left side ar menu)
    And even after deactivating the plugin the problem remains the same.
    Moreover if i chnage the theme all inages automatically corected and arranaged in uniform manner.
    Please telll me what to do solve the issue.

    Thread Starter dutt

    (@rajat-dutt)

    ???????

    Job a11n

    (@jobthomas)

    Automattic Happiness Engineer

    Hi @rajat-dutt – with no extra plugins installed and using the WordPress default, this is the result I get:


    Link to image: https://cld.wthms.co/PGU5cX

    So something on that page of yours is overriding the default WordPress and Storefront settings.

    So it seems like it’s your thumbnails that are causing the problem:


    Link to image: https://cld.wthms.co/j6xDB7


    Link to image: https://cld.wthms.co/cqr61v

    You’ve got a small section above the image in the first thumbnail that you do not have above the second one. The space above your images is included in the thumbnail and not in the code of Storefront. Regenerating thumbnails and making sure this isn’t the case should do the trick.

Viewing 4 replies - 1 through 4 (of 4 total)
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