Woocommerce Stock Import Issue

  • Resolved tomwillmoth

    (@tomwillmoth)


    6 years, 4 months ago

    Hi,

    I am having an issue with importing stock on woocommerce. To import stock i am using the import feature that comes with woocommerce. I’m using a CSV that has a SKU field and a stock field. I also tick the update existing products box.

    Most of the products update fine. However, For some reason I have around 20 products which it fails to import. Please see the following message:

    SKU PL/D&G-DRE/02 No matching product exists to update.

    I know that this product does exist as I can search via reference and find the product on the site. Another thing to note is that I have enabled the manage stock field on these product variations.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Grigorij S. a11n

    (@grigaswp)

    Hi there,

    The SKU PL/D&G-DRE/02 No matching product exists to update. message means that the product variation you’re trying to update has a different SKU.

    Please double-check that the SKU in your .csv file matches the SKU of the product variation (in “Variations” tab) and each variation has a unique SKU that is different from the SKU of parent variable product.

    Other approach is to simply delete SKUs from the .csv file – if the product ID is present in the .csv file, that should be enough for a successful import.

    I hope this helps!

    Thread Starter tomwillmoth

    (@tomwillmoth)

    Hi, I have found the issue. The issue comes from unknown characters in the CSV. I had to open the CSV in a text editor and remove any instances of the unknown character. This seems to have worked. I believe the file became corrupted at some point which caused the issue.

Viewing 2 replies - 1 through 2 (of 2 total)
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