WooCommerce Statistics wrong – Sales counting when order closed
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I dont know what happend but my WooCommerce Statitics are suddenly wrong. When i started maintaing the shop the first thing i did was closing all the orders (like 2000 open orders). This was 1.5 years ago. The stastics in WooCommerce were always correct but now all the sales are not counting the day the order has been made in the statistics instead they count the day the orders have been closed.
This must been something new because i worked a lot with these statistics. Is it possible to correct them? Thank you so much!
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Hi @peesen87 ,
Thanks for reaching out!
I understand that the analytical data is not displaying correctly.
Can you please do the following, and see if this resolves the issue:
- Navigate to?Analytics?→?Settings, scroll down to?Date type?, and select?Date Created?on the dropdown:
- Navigate to WooCommerce → Status → Tools, and click on Clear Analytics Cache
- Import Historical Data
Let us know how this goes!
Viewing 3 replies - 1 through 3 (of 3 total)
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