Woocommerce Square Unable to sync Properly

  • Resolved pixelatedpanda

    (@pixelatedpanda)


    6 months, 3 weeks ago

    I have been trying everything in my power to ensure my wordpress website syncs properly with Square. it has been working fine for over 2 years. Unfortunately these past couple of days square simply will NOT pull any products from square and push them onto wordpress. It stays loading forever and the logs can give me little no answer. I tried turning off all plugins but woocommerce and square and still nothing. Purchases go through fine and do show up on square. Sometimes itll pull the product, but it will not actually sync inventory counts. I tried resetting the entire website and rebuilding it from scratch, yet it is still giving me the same issue. I tried pulling a backup of a date when it properly worked and tried it once again and still nothing. Below i have pasted the fresh system report after the the backup (which will eplain the “updates needed” but fear not, i have updated everything and it still wont work.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello pixelatedpanda

    Thank you for contacting Woo support.

    I understand you are facing a problem where WordPress is not pulling products from Square.
    To start, could you please share a screenshot of the settings page?
    Here is an example:

    You have mentioned adding a System Status Report but it does not appear here.
    Could you please resend it so I can review it?

    I look forward to your response. ??

    Best regards.

    Hi there ?? We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)
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