WooCommerce Square failing to connect on all of my websites

  • Resolved pozboy

    (@pozboy)


    8 months ago

    I have disconnected, re-connected, cleared cache, disabled Wordfence security, disabled Jetpack. All of my Hostinger-hosted sites developed this problem at the same time. They were working well previously.

    https://capture.dropbox.com/NeF5lQ3UCmTTKzvh

    Three sequential entries from the Logs today:

    Refreshing connection…
    No refresh token stored, cannot refresh connection.
    Disconnected due to invalid authorization. Please try connecting again.

    Please help.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @pozboy!

    Thank you for reaching out and explaining the issue and what you have done to fix it.

    Has this happened after updating the Square plugin?

    As a next step, we want to understand your site better. For that, kindly provide us:

    • Your?System Status:?you can find it via WooCommerce > Status. Select ‘Get system report’ and then ‘Copy for support’. Once you do this, paste your response here.
    •  Error Log: Enable Square logs in WooCommerce > Settings > Square and then share a copy of any Square log found under WooCommerce > Status > Logs (if available).

    Thanks.

    We are looking forward to your response!

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)
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