WooCommerce Size not showing in cart

Hello @lansend,

I tried adding an item to the cart and even with one T-shirt, the size was not rendering for some items

Link to image: https://i.imgur.com/1RTYW4L.png

You mention “Each apparel is listed twice”, can you please elaborate more on that part?

In the second listing, could it be that you forgot to add the size attribute?

Could you also share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

Look forward to hearing back from you.

Hi Saif , Thank you for looking into this.
“Each apparel is listed twice”, In hindsight I should not have mentioned this as it muddies the water. when they are listed twice , they are unique item numbers.
1. 2XL, 3XL, 4XL, L, M, SM, XL for $30
2. 3XL, 4XL for $32.00

In either instance the highest size does not show in cart. with one exception , the following , it shows the size in the cart for 4XL
https://shop.columbiettes.com/product/columbiette-shirt-3xl-and-4-xl/

Given below is the status report

### WordPress Environment ###

WordPress address (URL): https://shop.columbiettes.com
Site address (URL): https://shop.columbiettes.com
WC Version: 6.3.1
REST API Version: ? 6.3.1
WC Blocks Version: ? 6.9.0
Action Scheduler Version: ? 3.4.0
WC Admin Version: ? 3.2.1
Log Directory Writable: ?
WP Version: 6.0.3
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

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Server Info: LiteSpeed
PHP Version: 7.4.32
PHP Post Max Size: 64 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.71.0
OpenSSL/1.1.1p

SUHOSIN Installed: –
MySQL Version: 10.3.36-MariaDB-log-cll-lve
Max Upload Size: 32 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

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### Post Type Counts ###

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### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (30) ###

Template Library and Redux Framework: by Extendify – 4.3.17
PublishPress Capabilities: by PublishPress – 2.5.1
Contact Form 7: by Takayuki Miyoshi – 5.6.3
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### Theme ###

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karo/woocommerce/content-product.php
karo/woocommerce/content-single-product.php
karo/woocommerce/content-widget-product.php
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karo/woocommerce/content-product_cat.php version 2.6.1 is out of date. The core version is 4.7.0

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						Learn how to update

### Action Scheduler ###

Complete: 942
Oldest: 2022-09-23 11:32:50 -0400
Newest: 2022-10-21 12:01:22 -0400

Failed: 2
Oldest: 2022-09-05 15:07:50 -0400
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Pending: 5
Oldest: 2022-10-22 12:01:22 -0400
Newest: 2022-10-27 00:30:24 -0400

### Status report information ###

Generated at: 2022-10-21 13:45:34 -04:00

Sorry could not edit the previous reply , this is a continuation.
Saif: “I tried adding an item to the cart and even with one T-shirt, the size was not rendering for some items”
Exactly and that is the problem , you added the highest ( last ? ) size
Add any size other than 2XL or 4XL and you will see the size show in the cart.

for the one item mentioned above where 4XL does show , I cannot see what I have done different.

Hi @lansend

Thanks for providing more context to your inquiry here.

I tested adding 3XL and 4XL of this product to my cart, and I was able to reproduce the issue on my end here:

Image Link: https://snipboard.io/tvJdn2.jpg

Upon checking the page, you are using a third-party plugin for your product variation swatches which causes this issue.

WC Version: 6.3.1
WC Database Version: 6.3.1

As a first step, please update your WooCommerce core and database to the latest release by following our guide here: https://woocommerce.com/document/updating-woocommerce/

Outdated Templates: ?

There are also outdated templates on your site. Please check this support page on how to fix outdated templates.

If these steps did not resolve the issue, can you please try to switch to the default Storefront theme and only WooCommerce plugin is enabled and see if this works?

If so, try to activate your theme and the Variation Swatches for WooCommerce: by RadiusTheme – 2.2.1 plugin one by one to see which causes the conflict here.

If still unsuccessful, please provide the fatal error logs (if any) under WooCommerce > Status > Logs.

Let us know how it goes!

• This reply was modified 2 years, 5 months ago by xue28 (woo-hc).
• This reply was modified 2 years, 5 months ago by xue28 (woo-hc).

@xue28 Thank you for your response and advice. We need to organize before we upgrade WooCoomerce and related plugins.

I will update this post one done.

Sure @lansend please take your time and let us know how it goes!