• Resolved edwardcox

    (@edwardcox)


    Hi, struggling how best to use or maybe not use WooCommerce.
    Client has a Self Storage business (storage units). Client needs to use NAB Transact plugin (purchased and in place, tested ok).

    So, all they want to do is have a page where the customer enters their:
    Unit Number:
    Surname:
    Payment Amount:

    The payment amount should be OPEN i.e. they enter a value to pay.

    I’ve tried setting this up as a Product and it kind of works, however we now face New Order then Processing emails! And all we really need is “Thanks for your payment – Tax Receipt”.
    Basically I am trying to simplify the whole process for them.

    With all due respect WooCommerce, is there a simple alternative that will allow me to accomplish this?

    Thank you kindly,

    Edward

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support con

    (@conschneider)

    Engineer

    Hi there,

    With all due respect WooCommerce, is there a simple alternative that will allow me to accomplish this?

    I think you will need to trim down existing components for this. For example:

    The payment amount should be OPEN i.e. they enter a value to pay.

    Can be achieved with WooCommerce Name Your Price and similar.

    I’ve tried setting this up as a Product and it kind of works, however we now face New Order then Processing emails! And all we really need is “Thanks for your payment – Tax Receipt”.

    Can be achieved by creating your own mail template file. https://woocommerce.com/posts/how-to-customize-emails-in-woocommerce/

    Hope this helps a bit.

    Kind regards,

    Thread Starter edwardcox

    (@edwardcox)

    Thank you Con, it’s a good start! Your assistance appreciated.

    Ed.

    Plugin Support mouli a11n

    (@mouli)

    Hi Ed,
    To further simplify things you can disable the default store emails under WooCommerce ? Settings ? Emails.
    If you want to extensively customize the emails sent to the customer you might consider AutomateWoo which enabled sending custom emails triggered by events on your store.
    Such an event could be a New Order. If you disable the default New Order emails in the settings you can replace the email with a customized email of your own making.

    I hope that helps you to figure it out.
    Feel free to get back to us if you have further questions.

    Plugin Support Missy a11n

    (@m155y5)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to go ahead and mark this thread as resolved. If you have any other questions please feel free to start a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)
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