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Resolved jazzu
(@jazzu)

2 years, 5 months ago

Hello!

I have a problem, which is that in WooCommerce -> Orders, there’s only 1 order being shown per tab, except trash. This problem showed up today. If I try to open Screen Options in WooCommerce Orders, nothing happens, and it doesn’t expand or open anything. What should I do?

Kind regards

The page I need help with: [log in to see the link]
Viewing 4 replies - 1 through 4 (of 4 total)
Margaret S. woo-hc
(@margaretwporg)
2 years, 5 months ago
Hi @jazzu
You should be able to adjust the number of orders from the screen options:
Link to image: https://snipboard.io/6qorFI.jpg
From your description it seems that it is not being possible to do this as the screen is kind of hanging.
In this situation I would first of all clear my browser history, cache and cookies:
https://wordpress.com/support/browser-issues/#clearing-your-browser-cache
Next, I would clear WordPress cache: https://www.wpbeginner.com/beginners-guide/how-to-clear-your-cache-in-wordpress/
If these steps do not help in your case then please share a copy of your site’s System Status so we can look for other possible causes. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
This reply was modified 2 years, 5 months ago by Margaret S. woo-hc.
Thread Starter
jazzu
(@jazzu)
2 years, 5 months ago
Hi @margaretwporg !
Thank you for your fast reply. I tried everything you said, I cleared cache, cookies and then WordPress Cache. I still have the same problem.
EDIT: I also tried it on my phone. Same problem. Can’t expand screen options and it’s just showing 1 order.
Anyway, here’s the system report:

### WordPress Environment ###

WordPress address (URL): https://moj-bazen.si
Site address (URL): https://moj-bazen.si
WC Version: 6.5.1
REST API Version: ? 6.5.1
WC Blocks Version: ? 7.4.3
Action Scheduler Version: ? 3.4.0
Log Directory Writable: ?
WP Version: 6.0
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 7.4.29
PHP Post Max Size: 50 MB
PHP Time Limit: 30
PHP Max Input Vars: 5000
cURL Version: 7.71.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.3.34-MariaDB-log-cll-lve
Max Upload Size: 20 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.5.1
WC Database Prefix: YwAaXCZkY_
Total Database Size: 232.41MB
Database Data Size: 187.11MB
Database Index Size: 45.30MB
YwAaXCZkY_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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YwAaXCZkY_df_scc_coupons: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
YwAaXCZkY_df_scc_elementitems: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
YwAaXCZkY_df_scc_elements: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
YwAaXCZkY_df_scc_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
YwAaXCZkY_df_scc_quote_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
YwAaXCZkY_df_scc_sections: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
YwAaXCZkY_df_scc_subsections: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
YwAaXCZkY_dlm_order: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
YwAaXCZkY_dlm_order_customer: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
YwAaXCZkY_dlm_order_item: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
YwAaXCZkY_dlm_order_transaction: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
YwAaXCZkY_dlm_session: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
YwAaXCZkY_download_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
YwAaXCZkY_duplicator_packages: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
YwAaXCZkY_ewwwio_images: Data: 0.13MB + Index: 0.09MB + Engine InnoDB
YwAaXCZkY_ewwwio_queue: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
YwAaXCZkY_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
YwAaXCZkY_frmt_form_entry: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
YwAaXCZkY_frmt_form_entry_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
YwAaXCZkY_frmt_form_views: Data: 0.05MB + Index: 0.06MB + Engine InnoDB
YwAaXCZkY_fsmpt_email_logs: Data: 1.02MB + Index: 0.00MB + Engine InnoDB
YwAaXCZkY_gla_budget_recommendations: Data: 0.20MB + Index: 0.11MB + Engine InnoDB
YwAaXCZkY_gla_merchant_issues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
YwAaXCZkY_gla_shipping_rates: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
YwAaXCZkY_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
YwAaXCZkY_lead_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
YwAaXCZkY_lead_form_data: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
YwAaXCZkY_lead_form_extension: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
YwAaXCZkY_lead_form_options: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
YwAaXCZkY_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
YwAaXCZkY_litespeed_url: Data: 0.08MB + Index: 0.08MB + Engine InnoDB
YwAaXCZkY_litespeed_url_file: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
YwAaXCZkY_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
YwAaXCZkY_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
YwAaXCZkY_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
YwAaXCZkY_mailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
YwAaXCZkY_mailpoet_feature_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
YwAaXCZkY_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
YwAaXCZkY_mailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
YwAaXCZkY_mailpoet_mapping_to_external_entities: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
YwAaXCZkY_mailpoet_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
YwAaXCZkY_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
YwAaXCZkY_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
YwAaXCZkY_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
YwAaXCZkY_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
YwAaXCZkY_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
YwAaXCZkY_mailpoet_newsletter_templates: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
YwAaXCZkY_mailpoet_scheduled_tasks: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
YwAaXCZkY_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
YwAaXCZkY_mailpoet_segments: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
YwAaXCZkY_mailpoet_sending_queues: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
YwAaXCZkY_mailpoet_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
YwAaXCZkY_mailpoet_statistics_bounces: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
YwAaXCZkY_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
YwAaXCZkY_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
YwAaXCZkY_mailpoet_statistics_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
YwAaXCZkY_mailpoet_statistics_opens: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
YwAaXCZkY_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
YwAaXCZkY_mailpoet_statistics_woocommerce_purchases: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
YwAaXCZkY_mailpoet_stats_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
YwAaXCZkY_mailpoet_subscribers: Data: 0.02MB + Index: 0.13MB + Engine InnoDB
YwAaXCZkY_mailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
YwAaXCZkY_mailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
YwAaXCZkY_mailpoet_subscriber_segment: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
YwAaXCZkY_mailpoet_user_agents: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
YwAaXCZkY_mailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
YwAaXCZkY_mclean_refs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
YwAaXCZkY_mclean_scan: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
YwAaXCZkY_nextend2_image_storage: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
YwAaXCZkY_nextend2_section_storage: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
YwAaXCZkY_nextend2_smartslider3_generators: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
YwAaXCZkY_nextend2_smartslider3_sliders: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
YwAaXCZkY_nextend2_smartslider3_sliders_xref: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
YwAaXCZkY_nextend2_smartslider3_slides: Data: 0.05MB + Index: 0.11MB + Engine InnoDB
YwAaXCZkY_options: Data: 5.17MB + Index: 0.44MB + Engine InnoDB
YwAaXCZkY_pmpro_discount_codes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
YwAaXCZkY_pmpro_discount_codes_levels: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
YwAaXCZkY_pmpro_discount_codes_uses: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
YwAaXCZkY_pmpro_memberships_categories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
YwAaXCZkY_pmpro_memberships_pages: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
YwAaXCZkY_pmpro_memberships_users: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
YwAaXCZkY_pmpro_membership_levelmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
YwAaXCZkY_pmpro_membership_levels: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
YwAaXCZkY_pmpro_membership_ordermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
YwAaXCZkY_pmpro_membership_orders: Data: 0.02MB + Index: 0.20MB + Engine InnoDB
YwAaXCZkY_postmeta: Data: 39.53MB + Index: 6.70MB + Engine InnoDB
YwAaXCZkY_posts: Data: 5.34MB + Index: 0.41MB + Engine InnoDB
YwAaXCZkY_redirection_404: Data: 1.02MB + Index: 1.05MB + Engine InnoDB
YwAaXCZkY_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
YwAaXCZkY_redirection_items: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
YwAaXCZkY_redirection_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
YwAaXCZkY_signups: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
YwAaXCZkY_snippets: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
YwAaXCZkY_termmeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
YwAaXCZkY_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
YwAaXCZkY_term_relationships: Data: 0.08MB + Index: 0.05MB + Engine InnoDB
YwAaXCZkY_term_taxonomy: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
YwAaXCZkY_th_popup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
YwAaXCZkY_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
YwAaXCZkY_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
YwAaXCZkY_upfs_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
YwAaXCZkY_usermeta: Data: 0.19MB + Index: 0.06MB + Engine InnoDB
YwAaXCZkY_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
YwAaXCZkY_wcfm_daily_analysis: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
YwAaXCZkY_wcfm_detailed_analysis: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
YwAaXCZkY_wcfm_enquiries: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
YwAaXCZkY_wcfm_enquiries_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
YwAaXCZkY_wcfm_enquiries_response: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
YwAaXCZkY_wcfm_enquiries_response_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
YwAaXCZkY_wcfm_fbc_chat_rows: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
YwAaXCZkY_wcfm_fbc_chat_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
YwAaXCZkY_wcfm_fbc_chat_visitors: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
YwAaXCZkY_wcfm_fbc_offline_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
YwAaXCZkY_wcfm_following_followers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
YwAaXCZkY_wcfm_marketplace_orders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
YwAaXCZkY_wcfm_marketplace_orders_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
YwAaXCZkY_wcfm_marketplace_product_multivendor: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
YwAaXCZkY_wcfm_marketplace_refund_request: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
YwAaXCZkY_wcfm_marketplace_refund_request_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
YwAaXCZkY_wcfm_marketplace_reverse_withdrawal: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
YwAaXCZkY_wcfm_marketplace_reverse_withdrawal_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
YwAaXCZkY_wcfm_marketplace_reviews: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
YwAaXCZkY_wcfm_marketplace_reviews_response: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
YwAaXCZkY_wcfm_marketplace_reviews_response_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
YwAaXCZkY_wcfm_marketplace_review_rating_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
YwAaXCZkY_wcfm_marketplace_shipping_zone_locations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
YwAaXCZkY_wcfm_marketplace_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
YwAaXCZkY_wcfm_marketplace_store_taxonomies: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
YwAaXCZkY_wcfm_marketplace_vendor_ledger: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
YwAaXCZkY_wcfm_marketplace_withdraw_request: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
YwAaXCZkY_wcfm_marketplace_withdraw_request_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
YwAaXCZkY_wcfm_membership_subscription: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
YwAaXCZkY_wcfm_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
YwAaXCZkY_wcfm_messages_modifier: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
YwAaXCZkY_wcfm_messages_stat: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
YwAaXCZkY_wcfm_support: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
YwAaXCZkY_wcfm_support_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
YwAaXCZkY_wcfm_support_response: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
YwAaXCZkY_wcfm_support_response_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
YwAaXCZkY_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
YwAaXCZkY_wcpdf_packing_slip_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
YwAaXCZkY_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
YwAaXCZkY_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
YwAaXCZkY_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
YwAaXCZkY_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
YwAaXCZkY_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
YwAaXCZkY_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
YwAaXCZkY_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
YwAaXCZkY_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
YwAaXCZkY_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
YwAaXCZkY_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
YwAaXCZkY_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
YwAaXCZkY_wc_product_meta_lookup: Data: 0.13MB + Index: 0.30MB + Engine InnoDB
YwAaXCZkY_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
YwAaXCZkY_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
YwAaXCZkY_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
YwAaXCZkY_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
YwAaXCZkY_wpstg_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
YwAaXCZkY_xsg_sitemap_meta: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
YwAaXCZkY_yasr_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
YwAaXCZkY_yasr_log_multi_set: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
YwAaXCZkY_yasr_multi_set: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
YwAaXCZkY_yasr_multi_set_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
YwAaXCZkY_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
YwAaXCZkY_yith_wcwl_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
YwAaXCZkY_yoast_indexable: Data: 1.52MB + Index: 0.73MB + Engine InnoDB
YwAaXCZkY_yoast_indexable_hierarchy: Data: 0.08MB + Index: 0.08MB + Engine InnoDB
YwAaXCZkY_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
YwAaXCZkY_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
YwAaXCZkY_yoast_seo_links: Data: 0.20MB + Index: 0.14MB + Engine InnoDB

### Post Type Counts ###

attachment: 707
b2bking_custom_field: 10
b2bking_custom_role: 2
b2bking_group: 1
b2bking_rule: 2
cartflows_flow: 1
cartflows_step: 2
custom_css: 2
customize_changeset: 10
dlm_download_version: 1
elementor_library: 8
forminator_forms: 3
glossary: 1
gpsc_slider_carousel: 1
mailpoet_page: 1
nav_menu_item: 95
oembed_cache: 4
page: 11
post: 1
product: 578
product_variation: 282
project: 1
revision: 575
shop_coupon: 4
shop_order: 14
sp_wps_shortcodes: 1
tabs_responsive: 1
tooltips: 1
uni_cpo_option: 1
wp_global_styles: 1
xlwcty_thankyou: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (42) ###

B2BKing Pro: by WebWizards – 4.0.7
B2BKing Core: by WebWizards – 4.0.0
Better Search Replace: by Delicious Brains – 1.4
CartFlows: by CartFlows Inc – 1.9.2
Category Editor: by Kevin Heath – 3.8.3
Code Snippets: by Code Snippets Pro – 3.1.0
Content Control: by Code Atlantic – 1.1.9
Cookie Notice & Compliance for GDPR / CCPA: by Hu-manity.co – 2.3.0
Disable woocommerce logout confirmation: by Hem Thapa – 1.2
Duplicator: by Snap Creek – 1.4.6
Elementor: by Elementor.com – 3.6.5
Enhanced AJAX Add to Cart for WooCommerce: by TheRiteSites – 2.3.0
Essential Addons for Elementor: by WPDeveloper – 5.1.4
EWWW Image Optimizer: by Exactly WWW – 6.6.0
FluentSMTP: by FluentSMTP & WPManageNinja Team – 2.1.1
Forminator: by WPMU DEV – 1.16.2
Site Kit by Google: by Google – 1.75.0
Health Check & Troubleshooting: by The www.remarpro.com community – 1.4.5
Kadence WooCommerce Email Designer: by Kadence WP – 1.5.2
LiteSpeed Cache: by LiteSpeed Technologies – 4.6
Loco Translate: by Tim Whitlock – 2.6.2
Max Mega Menu: by megamenu.com – 2.9.6
Page scroll to id: by malihu – 1.7.5
Piotnet Addons For Elementor: by Piotnet – 2.4.14
Price Per Unit: by Apurba – 1.3.3
Really Simple SSL: by Really Simple Plugins – 5.3.2
Redirection: by John Godley – 5.2.3
Shipping Order in Woo: by Radixweb – 1.0.2
Kategorija Order and Taxonomy Terms Order: by Nsp-Code – 1.6.1
Temporary Login Without Password: by StoreApps – 1.7.2
TH Advance Product Search: by ThemeHunk – 1.1.4
Theme My Login: by Theme My Login – 7.1.4
User Menus: by Code Atlantic – 1.2.9
WooCommerce Bankart Payment Gateway Extension: by Bankart – 1.7.3.2
WooCommerce Multiple Free Gift: by lilmonkee – 1.2.3
WooCommerce PDF Invoices & Packing Slips: by WP Overnight – 2.15.0
WooCommerce: by Automattic – 6.5.1
WooLentor - WooCommerce Elementor Addons + Builder: by HasThemes – 2.3.1
Yoast SEO: by Team Yoast – 19.0
WP-Optimize - Clean, Compress, Cache: by David Anderson
Ruhani Rabin
Team Updraft – 3.2.5

Backup Duplicator & Migration - WP STAGING: by WP-STAGING
WPStagingBackup – 2.9.13

XML Sitemap Generator for Google: by XmlSitemapGenerator.org – 2.0.7

### Inactive Plugins (2) ###

Product Price by Formula for WooCommerce: by ProWCPlugins – 2.4.4
Stylish Cost Calculator: by Designful – 7.2.5

### Dropin Plugins (2) ###

advanced-cache.php: advanced-cache.php
maintenance.php: maintenance.php

### Must Use Plugins (2) ###

Health Check Troubleshooting Mode: by  – 1.7.2
WP STAGING Optimizer: by René Hermenau – 1.5.1

### Settings ###

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: right_space
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: simple (simple)
grouped (grouped)
variable (variable)
external (external)
wooco (wooco)

Taxonomies: Product Visibility: exclude-from-search (exclude-from-search)
exclude-from-catalog (exclude-from-catalog)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –

### WC Pages ###

Shop base: #5 - /trgovina/
Cart: #6 - /kosarica/
Checkout: #7 - /zakljucek-nakupa/
My account: #8 - /moj-racun/
Terms and conditions: ? Page ID is set
but the page does not exist

### Theme ###

Name: Big Store Child
Version: 1.7.0.1633437188
Author URL: https://www.themehunk.com
Child Theme: ?
Parent Theme Name: Big Store
Parent Theme Version: 1.9.1
Parent Theme Author URL: https://www.themehunk.com
WooCommerce Support: ?

### Templates ###

Archive Template: Your theme has a woocommerce.php file
you will not be able to override the woocommerce/archive-Izdelek.php custom template since woocommerce.php has priority over archive-Izdelek.php. This is intended to prevent display issues.

Overrides: –

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Generated at: 2022-06-08 07:52:10 +02:00
Thank you for your time
This reply was modified 2 years, 5 months ago by jazzu.
This reply was modified 2 years, 5 months ago by jazzu.
Margaret S. woo-hc
(@margaretwporg)
2 years, 5 months ago
Hi @jazzu
Thanks for trying that, and also on a smartphone.
Can you please check if the same happens when you temporarily switch your theme to Storefront and disable all plugins except for WooCommerce?
You can test this out on a staging site using a plugin like WP Staging, without affecting the appearance of the front end or disturbing the live site at all.
If the issue does not persist at this point, you’ll want to reactivate your theme/plugins one by one until you find the one causing the issue. Here’s the conflict test guide for reference: https://docs.woocommerce.com/document/how-to-test-for-conflicts/
Thread Starter
jazzu
(@jazzu)
2 years, 5 months ago
Hi @margaretwporg !
Thank you for your suggestion. I tried switching themes on my staging website, and that showed, that the problem is theme based. I’ll write to theme’s support.
Kind regards
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