• My WooCommerce shop page is displaying product images twice; I can’t figure out how to fix it. I dont want to change the theme currently have (OceanWP)

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  • Please post a link to your site.

    Plugin Support Mahfuzur Rahman(woo-hc)

    (@mahfuzurwp)

    Hi @wimpolek,

    Thank you for reaching out! It sounds like you’re experiencing an issue with duplicate product images on your shop page.

    Could you please share your site URL so that we can take a closer look and help you resolve the issue?

    Looking forward to assisting you!

    Thread Starter wimpolek

    (@wimpolek)

    this is the link to the page https://www.wimolek.com/shop/

    I can offer two ways forward.

    You could deactivate all your plugins except WooCommerce. Your product page should work now? Then reactivate your plugins one by one and check to try to identify which plugin is causing the issue.

    Alternatively, hide one of the images with this custom css:

    .product-inner img.attachment-woocommerce_thumbnail {
    display: none;
    }
    Thread Starter wimpolek

    (@wimpolek)

    I don’t really know CSS; how and where do I enter this info?

    Dashboard > Appearance > Customize > Additional CSS

    If it doesn’t work, you may need to clear your cache and your browser cache. If it still doesn’t work, leave it in and come back here.

    Plugin Support Mahfuzur Rahman(woo-hc)

    (@mahfuzurwp)

    Hi @wimpolek,

    Thanks for sharing the URL! I’ve checked and can see the issue.

    To better understand the cause, could you share your System Status Report? You can find it under WooCommerce > Status > Get system report > Copy for support.

    Please paste it at https://gist.github.com/ and share the link here.

    Thread Starter wimpolek

    (@wimpolek)

    The CSS didn’t work.

    this is the system report

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    Hopefully the system status report will help.

    If not, please put the css back in and I’ll try to diagnose why it didn’t work.

    Plugin Support Mahfuzur Rahman(woo-hc)

    (@mahfuzurwp)

    Hi @wimpolek,

    Thank you for sharing the system status report! I’ve checked your site again, and it looks like the issue is caused by OceanWP. Could you try disabling it and switching to a default theme like Storefront to see if the issue persists?

    Let us know what you find!

    Thread Starter wimpolek

    (@wimpolek)

    it does fix it but the website looks all weird without the theme that was used to build it

    Plugin Support shahzeen(woo-hc)

    (@shahzeenfarooq)

    Hi there!

    Since switching to a default theme fixes the issue, it confirms that the problem is related to OceanWP.

    I’d recommend reaching out to OceanWP support for further assistance. They may have settings or updates that can resolve the issue without needing to switch themes.

    Thank you

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