• When I go to the checkout page, if I have multiple shipping options they just appear in a list with no highlighting/radio button to tell me which one I’ve selected or that they are selectable.

    Awesome theme. thanks!

Viewing 8 replies - 1 through 8 (of 8 total)
  • Hi @jonnimunki,

    Thanks for reaching out ??

    In order to troubleshoot this issue, please do the following:

    1. Deactivate all plugins except WooCommerce.
    2. Activate one of the default WordPress themes (Twenty Twenty, Twenty Nineteen, etc).
    3. Check if the checkout page is working.

    If you still have an issue with the Go theme currently active, please let me know what is the URL of the problematic page.

    Have a wonderful day.

    Best Regards,
    Pavle

    Thread Starter jonnimunki

    (@jonnimunki)

    H, if I switch to twenty twenty the shipping options work.

    Here is the URL (you will need to add products to cart first) : https://smarsk.co.za/checkout/

    Hi @jonnimunki,

    The website is currently inaccessible due to “Maintenance” error.

    Let me know as soon as I can enter it and see what is the issue here.

    Best Regards,
    Pavle

    Thread Starter jonnimunki

    (@jonnimunki)

    Hi, I’ve disabled maintenance mode for you to access.

    @jonnimunki

    I think this may be a styling conflict with the theme. I can take a look and see if I can replicate it, and post my findings back here.

    Evan

    Thread Starter jonnimunki

    (@jonnimunki)

    Hi thanks let me know.

    @jonnimunki

    Sorry for the delay. It does look like the theme is inadvertently hiding those radio fields. We use custom radio buttons in the theme, and hide the default ones. We will need to patch this up and release fix for it. I’ve gone ahead and added it to our list of issues to work on for the next release.

    Evan

    @jonnimunki

    We have a PR up here: https://github.com/godaddy-wordpress/go/pull/540

    This will be included in the next release. Thanks for taking the time to report the issue here.

    Evan

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Woocommerce shipping options problem’ is closed to new replies.