• Resolved thehealthacks

    (@thehealthacks)


    Hi there, I have a product that costs 148EUR, and I set up payments like this: if you go over 140EUR you get free shipping (for all countries), but also if you are buying from a country different than Germany, you have to pay 4,95EUR shipping. So, when customers are adding the 148EUR product in Cart, they have the options either free shipping or 4,95EUR shipping, and I don’t want them to see the shipping cost if they add something in their cart, which is over 140EUR, so how do I fix that?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Senff – a11n

    (@senff)

    Hey @thehealthacks

    Can you explain this a bit more? The way I understand it, you’d like to set it up like this:

    Customers from Germany:
    – free shipping if order is over 140

    Customers from elsewhere:
    – free shipping if order is over 140
    – 4.95 shipping if order is below 140

    That doesn’t mention what shipping should be for German customers if the order is below 140 though, what should that be?

    Thread Starter thehealthacks

    (@thehealthacks)

    Hi,
    Customers for German get free shipping on each product, no matter what is the price.
    The problem is that, if I’m a customer from France, for example, when I add this product for 148EUR and go to the Cart, I see two choices for shipping: one is free, and one is 4,95EUR. I want these customers to see only free shipping option when they add a product over 140EUR.

    Plugin Support Senff – a11n

    (@senff)

    Hey @thehealthacks

    You’ll need to set it up like this:

    Shipping Zone: Germany
    Shipping Method: Free Shipping

    Shipping Zone: Locations not covered by your other zones
    Shipping Method 1: Free Shipping with minimum order amount (screenshot)
    Shipping Method 2: Flat Rate, 4.95 EUR

    To hide the 4.95 EUR shipping when Free Shipping is available, you will need to use a code snippet, which you can find here:
    https://docs.woocommerce.com/document/hide-other-shipping-methods-when-free-shipping-is-available/

Viewing 3 replies - 1 through 3 (of 3 total)
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