• Resolved jackkim21

    (@jackkim21)


    Hello,

    I have installed WordPress and WooCommerce, and I encountered an issue while running the WooCommerce Setup Wizard. The problem is that the countries for selection are missing during the setup process. I would like to know how to resolve this issue.

    I have attached the relevant logs below for your reference.

    Thank you.



    WordPress Environment<br><br>WordPress address (URL): https://moravian.wine<br>Site address (URL): https://moravian.wine<br>WC Version: 9.3.3<br>Legacy REST API Package Version: Legacy REST API ????? ? ???? ???? ?? ????.<br>Action Scheduler Version: ? 3.8.1<br>Log Directory Writable: ?<br>WP Version: 6.6.2<br>WP Multisite: –<br>WP Memory Limit: 512 MB<br>WP Debug Mode: –<br>WP Cron: ?<br>Language: ko_KR<br>External object cache: – Server Environment<br><br>Server Info: Apache/2.4.62 (Amazon Linux) OpenSSL/3.0.8<br>PHP Version: 8.3.10<br>PHP Post Max Size: 256 MB<br>PHP Time Limit: 300<br>PHP Max Input Vars: 3000<br>cURL Version: 8.5.0<br>OpenSSL/3.0.8<br><br>SUHOSIN Installed: –<br>MySQL Version: 10.5.25-MariaDB<br>Max Upload Size: 200 MB<br>Default Timezone is UTC: ?<br>fsockopen/cURL: ?<br>SoapClient: ? ??? ??? SoapClient ???? ??????? ???? - ? ?? ?????? SOAP? ????<br>???? ???? ?? ? ????.<br><br>DOMDocument: ?<br>GZip: ?<br>Multibyte String: ?<br>Remote Post: ?<br>Remote Get: ? Database<br><br>WC Database Version: 9.3.3<br>WC Database Prefix: wp_<br>? ?????? ??: 7.84MB<br>?????? ??? ??: 5.85MB<br>?????? ??? ??: 1.99MB<br>wp_woocommerce_sessions: ???: 0.02MB + ??: 0.02MB + Engine InnoDB<br>wp_woocommerce_api_keys: ???: 0.02MB + ??: 0.03MB + Engine InnoDB<br>wp_woocommerce_attribute_taxonomies: ???: 0.02MB + ??: 0.02MB + Engine InnoDB<br>wp_woocommerce_downloadable_product_permissions: ???: 0.02MB + ??: 0.06MB + Engine InnoDB<br>wp_woocommerce_order_items: ???: 0.02MB + ??: 0.02MB + Engine InnoDB<br>wp_woocommerce_order_itemmeta: ???: 0.02MB + ??: 0.03MB + Engine InnoDB<br>wp_woocommerce_tax_rates: ???: 0.02MB + ??: 0.06MB + Engine InnoDB<br>wp_woocommerce_tax_rate_locations: ???: 0.02MB + ??: 0.03MB + Engine InnoDB<br>wp_woocommerce_shipping_zones: ???: 0.02MB + ??: 0.00MB + Engine InnoDB<br>wp_woocommerce_shipping_zone_locations: ???: 0.02MB + ??: 0.03MB + Engine InnoDB<br>wp_woocommerce_shipping_zone_methods: ???: 0.02MB + ??: 0.00MB + Engine InnoDB<br>wp_woocommerce_payment_tokens: ???: 0.02MB + ??: 0.02MB + Engine InnoDB<br>wp_woocommerce_payment_tokenmeta: ???: 0.02MB + ??: 0.03MB + Engine InnoDB<br>wp_woocommerce_log: ???: 0.02MB + ??: 0.02MB + Engine InnoDB<br>wp_actionscheduler_actions: ???: 0.02MB + ??: 0.11MB + Engine InnoDB<br>wp_actionscheduler_claims: ???: 0.02MB + ??: 0.02MB + Engine InnoDB<br>wp_actionscheduler_groups: ???: 0.02MB + ??: 0.02MB + Engine InnoDB<br>wp_actionscheduler_logs: ???: 0.02MB + ??: 0.03MB + Engine InnoDB<br>wp_commentmeta: ???: 0.02MB + ??: 0.03MB + Engine InnoDB<br>wp_comments: ???: 0.02MB + ??: 0.09MB + Engine InnoDB<br>wp_links: ???: 0.02MB + ??: 0.02MB + Engine InnoDB<br>wp_options: ???: 3.06MB + ??: 0.06MB + Engine InnoDB<br>wp_postmeta: ???: 0.23MB + ??: 0.22MB + Engine InnoDB<br>wp_posts: ???: 1.52MB + ??: 0.06MB + Engine InnoDB<br>wp_social_users: ???: 0.02MB + ??: 0.03MB + Engine InnoDB<br>wp_termmeta: ???: 0.02MB + ??: 0.03MB + Engine InnoDB<br>wp_terms: ???: 0.02MB + ??: 0.03MB + Engine InnoDB<br>wp_term_relationships: ???: 0.02MB + ??: 0.02MB + Engine InnoDB<br>wp_term_taxonomy: ???: 0.02MB + ??: 0.03MB + Engine InnoDB<br>wp_usermeta: ???: 0.02MB + ??: 0.03MB + Engine InnoDB<br>wp_users: ???: 0.02MB + ??: 0.05MB + Engine InnoDB<br>wp_wc_admin_notes: ???: 0.06MB + ??: 0.00MB + Engine InnoDB<br>wp_wc_admin_note_actions: ???: 0.02MB + ??: 0.02MB + Engine InnoDB<br>wp_wc_category_lookup: ???: 0.02MB + ??: 0.00MB + Engine InnoDB<br>wp_wc_customer_lookup: ???: 0.02MB + ??: 0.03MB + Engine InnoDB<br>wp_wc_download_log: ???: 0.02MB + ??: 0.03MB + Engine InnoDB<br>wp_wc_orders: ???: 0.02MB + ??: 0.11MB + Engine InnoDB<br>wp_wc_orders_meta: ???: 0.02MB + ??: 0.03MB + Engine InnoDB<br>wp_wc_order_addresses: ???: 0.02MB + ??: 0.06MB + Engine InnoDB<br>wp_wc_order_coupon_lookup: ???: 0.02MB + ??: 0.03MB + Engine InnoDB<br>wp_wc_order_operational_data: ???: 0.02MB + ??: 0.03MB + Engine InnoDB<br>wp_wc_order_product_lookup: ???: 0.02MB + ??: 0.06MB + Engine InnoDB<br>wp_wc_order_stats: ???: 0.02MB + ??: 0.05MB + Engine InnoDB<br>wp_wc_order_tax_lookup: ???: 0.02MB + ??: 0.03MB + Engine InnoDB<br>wp_wc_product_attributes_lookup: ???: 0.02MB + ??: 0.02MB + Engine InnoDB<br>wp_wc_product_download_directories: ???: 0.02MB + ??: 0.02MB + Engine InnoDB<br>wp_wc_product_meta_lookup: ???: 0.02MB + ??: 0.11MB + Engine InnoDB<br>wp_wc_rate_limits: ???: 0.02MB + ??: 0.02MB + Engine InnoDB<br>wp_wc_reserved_stock: ???: 0.02MB + ??: 0.00MB + Engine InnoDB<br>wp_wc_tax_rate_classes: ???: 0.02MB + ??: 0.02MB + Engine InnoDB<br>wp_wc_webhooks: ???: 0.02MB + ??: 0.02MB + Engine InnoDB<br>wp_yith_wcwl: ???: 0.02MB + ??: 0.02MB + Engine InnoDB<br>wp_yith_wcwl_lists: ???: 0.02MB + ??: 0.03MB + Engine InnoDB Post Type Counts<br><br>attachment: 4<br>blocks: 8<br>featured_item: 8<br>nav_menu_item: 38<br>page: 79<br>post: 10<br>product: 57<br>revision: 60<br>wp_global_styles: 1<br>wp_navigation: 1<br>wpcf7_contact_form: 5 Security<br><br>Secure connection (HTTPS): ?<br>Hide errors from visitors: ? Active Plugins (5)<br><br>Contact Form 7: ???? ??? – 5.9.8<br>Nextend Social Login: Nextendweb – 3.1.14<br>SSH SFTP Updater Support: TerraFrost<br>David Anderson + Team Updraft – 0.8.6<br><br>????: ????? – 9.3.3<br>YITH ???? ?????: YITH – 3.38.0 Inactive Plugins (0) Settings<br><br>Legacy API Enabled: –<br>Force SSL: –<br>Currency: KRW (?)<br>Currency Position: left<br>Thousand Separator: ,<br>Decimal Separator: .<br>Number of Decimals: 2<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>simple (simple)<br>variable (variable)<br><br>Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)<br><br>Connected to WooCommerce.com: –<br>Enforce Approved Product Download Directories: ?<br>HPOS feature enabled: ?<br>Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore<br>HPOS data sync enabled: – Logging<br><br>Enabled: ?<br>Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2<br>Retention period: 30?<br>Level threshold: –<br>Log directory size: 0 B WC Pages<br><br>?? ?? ??: #11 - /shop/<br>????: #12 - /cart/ - [woocommerce_cart] ???? ??<br>??: #13 - /checkout/ - [woocommerce_checkout] ???? ??<br>? ??: #14 - /my-account/<br>????: ? ???? ???? ????? Theme<br><br>Name: Flatsome Child<br>Version: 3.0<br>Author URL:<br>Child Theme: ?<br>Parent Theme Name: Flatsome<br>Parent Theme Version: 3.19.6<br>Parent Theme Author URL: https://uxthemes.com<br>WooCommerce Support: ? Templates<br><br>Overrides: flatsome/woocommerce/archive-product.php<br>flatsome/woocommerce/cart/cart-empty.php<br>flatsome/woocommerce/cart/cart-shipping.php<br>flatsome/woocommerce/cart/cart.php<br>flatsome/woocommerce/cart/mini-cart.php<br>flatsome/woocommerce/checkout/form-checkout.php<br>flatsome/woocommerce/checkout/form-coupon.php<br>flatsome/woocommerce/checkout/order-received.php<br>flatsome/woocommerce/checkout/terms.php<br>flatsome/woocommerce/checkout/thankyou.php<br>flatsome/woocommerce/content-product-cat.php<br>flatsome/woocommerce/content-product.php<br>flatsome/woocommerce/content-single-product.php<br>flatsome/woocommerce/content-widget-product.php<br>flatsome/woocommerce/global/breadcrumb.php<br>flatsome/woocommerce/global/quantity-input.php<br>flatsome/woocommerce/global/wrapper-end.php<br>flatsome/woocommerce/global/wrapper-start.php<br>flatsome/woocommerce/loop/header.php<br>flatsome/woocommerce/loop/loop-end.php<br>flatsome/woocommerce/loop/loop-start.php<br>flatsome/woocommerce/loop/pagination.php<br>flatsome/woocommerce/loop/rating.php<br>flatsome/woocommerce/loop/result-count.php<br>flatsome/woocommerce/loop/sale-flash.php<br>flatsome/woocommerce/myaccount/form-login.php<br>flatsome/woocommerce/myaccount/navigation.php<br>flatsome/woocommerce/notices/error.php<br>flatsome/woocommerce/notices/notice.php<br>flatsome/woocommerce/notices/success.php<br>flatsome/woocommerce/product-searchform.php<br>flatsome/woocommerce/single-product/photoswipe.php<br>flatsome/woocommerce/single-product/price.php<br>flatsome/woocommerce/single-product/product-image.php<br>flatsome/woocommerce/single-product/product-thumbnails.php<br>flatsome/woocommerce/single-product/rating.php<br>flatsome/woocommerce/single-product/related.php<br>flatsome/woocommerce/single-product/review.php<br>flatsome/woocommerce/single-product/sale-flash.php<br>flatsome/woocommerce/single-product/share.php<br>flatsome/woocommerce/single-product/short-description.php<br>flatsome/woocommerce/single-product/tabs/tabs.php<br>flatsome/woocommerce/single-product/title.php<br>flatsome/woocommerce/single-product/up-sells.php<br>flatsome/woocommerce/single-product-reviews.php<br>flatsome/woocommerce/single-product.php Admin<br><br>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customize-store<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>pattern-toolkit-full-composability<br>product-custom-fields<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>printful<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page<br>launch-your-store<br><br>Disabled Features: experimental-blocks<br>minified-js<br>product-pre-publish-modal<br>settings<br>async-product-editor-category-field<br>product-editor-template-system<br>blueprint<br>reactify-classic-payments-settings<br><br>Daily Cron: ? Next scheduled: 2024-10-02 03:48:41 +09:00<br>Options: ?<br>Notes: 57<br>Onboarding: - Action Scheduler<br><br>??: 8<br>Oldest: 2024-10-01 02:45:50 +0000<br>Newest: 2024-10-01 03:50:02 +0000<br><br>??: 1<br>Oldest: 2024-10-01 02:47:10 +0000<br>Newest: 2024-10-01 02:47:10 +0000<br><br>?? ?: 1<br>Oldest: 2024-10-02 02:45:50 +0000<br>Newest: 2024-10-02 02:45:50 +0000 Status report information<br><br>Generated at: 2024-10-01 12:57:06 +09:00<br>
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  • Hey @jackkim21 ,

    Thanks for sharing the System Status Report!

    Can you head over to?Dashboard > Settings > Permalinks, and resave your existing settings, without making any changes to the settings? Doing this will rebuild your?.htaccess?file, and hopefully, clear the issue of this getting stuck during the onboarding.

    Once that is done, please try completing the Setup Wizard and see if you can now add the country.

    If this makes no difference, can you please provide any?fatal error logs?(if any) under?WooCommerce > Status > Logs?in order for us to check if there is anything pointing out what may be causing this issue?

    Cheers!

Viewing 1 replies (of 1 total)
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