Woocommerce setup wizard gets stuck

  • Resolved websnel

    (@websnel)


    3 years, 8 months ago

    After updating my website the woocommerce setup wizard keeps popping up.
    When i try to run the wizard it gets stuck and stops responding.
    When i try to skip the wizard it says after a while of loading that the wizard cannot be skipped at this moment.
    screenshot: https://ibb.co/94mfNH9

    I already tried disabling all the plugins and switching to the default theme.

    When i try to run the wizard this is what i see in the developer tools:
    https://ibb.co/CJSjXmL

    
### WordPress Environment ###

WordPress address (URL): https://www.boek-en-steun.nl
Site address (URL): https://boek-en-steun.nl
WC Version: 5.5.0
REST API Version: ? 5.5.0
WC Blocks Version: ? 5.3.2
Action Scheduler Version: ? 3.2.1
WC Admin Version: ? 2.4.1
Log Directory Writable: ?
WP Version: 5.7.2
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: nl_NL
External object cache: –

### Server Environment ###

Server Info: Apache/2
PHP Version: 7.4.20
PHP Post Max Size: 8 MB
PHP Time Limit: -1
PHP Max Input Vars: 1000
cURL Version: 7.71.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 10.4.17-MariaDB-cll-lve
Max Upload Size: 8 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.5.0
WC Database Prefix: wp_
Totale databasegrootte: 74.31MB
Database datagrootte: 69.07MB
Database index grootte: 5.24MB
wp_woocommerce_sessions: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_downloadable_product_permissions: Data: 0.03MB + Index: 0.06MB + Engine MyISAM
wp_woocommerce_order_items: Data: 0.10MB + Index: 0.06MB + Engine MyISAM
wp_woocommerce_order_itemmeta: Data: 0.60MB + Index: 0.44MB + Engine MyISAM
wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 0.05MB + Index: 0.13MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_commentmeta: Data: 0.14MB + Index: 0.05MB + Engine MyISAM
wp_comments: Data: 0.48MB + Index: 0.19MB + Engine MyISAM
wp_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_nf_objectmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_nf_objects: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_nf_relationships: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_ninja_forms: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_ninja_forms_fav_fields: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
wp_ninja_forms_fields: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_options: Data: 3.38MB + Index: 0.43MB + Engine MyISAM
wp_postmeta: Data: 3.50MB + Index: 1.72MB + Engine MyISAM
wp_posts: Data: 59.10MB + Index: 0.60MB + Engine MyISAM
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.04MB + Engine MyISAM
wp_term_relationships: Data: 0.01MB + Index: 0.03MB + Engine MyISAM
wp_term_taxonomy: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wp_usermeta: Data: 0.14MB + Index: 0.08MB + Engine MyISAM
wp_users: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_wcepp_messages: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_download_log: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.13MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yoast_indexable: Data: 0.48MB + Index: 0.28MB + Engine InnoDB
wp_yoast_indexable_hierarchy: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_yoast_seo_links: Data: 0.22MB + Index: 0.14MB + Engine InnoDB
wp_yoast_seo_meta: Data: 0.05MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

amn_mi-lite: 1
attachment: 664
elementor_library: 1
mc4wp-form: 1
nav_menu_item: 39
oembed_cache: 1
page: 55
post: 106
product: 15
revision: 4689
shop_coupon: 8
shop_order: 862
woocustomemails: 11
wpcf7_contact_form: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (19) ###

WooCommerce (nl): door Pronamic – 1.1.7
Admin Menu Editor: door Janis Elsts – 1.9.10
Akismet Anti-Spam: door Automattic – 4.1.10
Klassieke editor: door WordPress-bijdragers – 1.6
Contact Form 7: door Takayuki Miyoshi – 5.4.2
Scroll Triggered Box: door Dreamgrow Digital – 2.3
Google Analytics for WordPress by MonsterInsights: door MonsterInsights – 7.17.0
MC4WP: Mailchimp for WordPress: door ibericode – 4.8.6
Multiple Featured Images: door Marcus Kober – 0.5.0
Sidebar Generator: door Kyle Getson – 1.1.0
WooCommerce Sisow betaalmethoden: door Sisow – 5.5.8
SSL Insecure Content Fixer: door WebAware – 2.7.2
Checkout Field Editor for WooCommerce: door ThemeHigh – 1.4.8
Woo Custom Emails Per Product: door Alex Mustin – 2.2.9
WooCommerce Grid / List toggle: door jameskoster – 1.2.1
WooCommerce: door Automattic – 5.5.0
WordPress Importer: door wordpressdotorg – 0.7
Yoast SEO: door Team Yoast – 16.7
WP-Mail-SMTP: door WPForms – 2.9.0

### Inactive Plugins (3) ###

Hello Dolly: door Matt Mullenweg – 1.7.2
JotForm Embed Forms: door JotForm.com – 1.2.5
Post Types Order: door Nsp Code – 1.9.5.6

### Settings ###

API Enabled: ?
Force SSL: ?
Currency: EUR (€)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Winkelbasis: #880 - /shop/
Winkelmand: #882 - /cart/
Afrekenen: #884 - /checkout/
Mijn account: #886 - /my-account/
Algemene voorwaarden: #896 - /algemene-voorwaarden/

### Theme ###

Name: Boek en Steun
Version: 1.04
Author URL: https://ditconcepts.nl
Child Theme: ? – Als je wijzigingen aanbrengt in WooCommerce of in een hoofdthema dat je niet zelf gebouwd hebt
raden we het gebruik van een child thema aan. Zie: Hoe maak je een child thema

WooCommerce Support: ?

### Templates ###

Archive Template: Jouw thema heeft een woocommerce.php bestand. Je zal het woocommerce/archive-product.php template niet kunnen overschrijven omdat woocommerce.php prioriteit heeft over archive-product.php. Dit is bedoeld om weergave-problemen te voorkomen.
Overrides: –

### Action Scheduler ###

Afgerond: 73
Oldest: 2021-06-22 13:43:13 +0000
Newest: 2021-07-14 13:35:18 +0000

In afwachting: 1
Oldest: 2021-07-14 13:45:08 +0000
Newest: 2021-07-14 13:45:08 +0000

### Status report information ###

Generated at: 2021-07-14 15:45:06 +02:00
    • This topic was modified 3 years, 8 months ago by websnel. Reason: Screenshots added

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Mirko P.

    (@rainfallnixfig)

    Hi @websnel,

    Looking through your System Status Report there is a value that doesn’t look right to me. Under Server Environment I see PHP Time Limit: -1. The recommended value is 30 seconds so it should PHP Time Limit: 30 at least. Can you check this with your hosting company?

    Thanks.

    Plugin Support abwaita a11n

    (@abwaita)

    Hi @websnel,

    It’s been a while and we were just checking to see if you were able to implement the above change and whether the issue was resolved.

    Kindly update us.
    Thanks.

    Plugin Support abwaita a11n

    (@abwaita)

    Hi,
    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem!

    If you have further questions, please feel free to open a new topic.

    Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Woocommerce setup wizard gets stuck’ is closed to new replies.