Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support fevered – a11n

    (@fevered)

    Hey there!

    Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status.
    Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    Also, your screenshots links lead me to a 403 error. Can you upload them to a service like https://snipboard.io/ ?

    Thread Starter amandaw0z

    (@amandaw0z)

    Sure! Screenshots are here:
    https://snipboard.io/lOiIVc.jpg
    https://snipboard.io/miDFd1.jpg

    And here is the system report: `
    ### WordPress Environment ###

    WordPress address (URL): https://fitforartpatterns.com
    Site address (URL): https://fitforartpatterns.com
    WC Version: 4.3.3
    REST API Version: ? 1.0.10
    WC Blocks Version: ? 2.7.3
    Action Scheduler Version: ? 3.1.6
    WC Admin Version: ? 1.3.2
    Log Directory Writable: ?
    WP Version: 5.5
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –

    ### Server Environment ###

    Server Info: Apache
    PHP Version: 7.3.21
    PHP Post Max Size: 260 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.71.1
    OpenSSL/1.1.1g

    SUHOSIN Installed: –
    MySQL Version: 5.7.23-23
    Max Upload Size: 256 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?

    ### Database ###

    WC Database Version: 4.3.3
    WC Database Prefix: wrdp_
    Total Database Size: 102.84MB
    Database Data Size: 85.14MB
    Database Index Size: 17.70MB
    wrdp_woocommerce_sessions: Data: 1.27MB + Index: 0.05MB + Engine MyISAM
    wrdp_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wrdp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wrdp_woocommerce_downloadable_product_permissions: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
    wrdp_woocommerce_order_items: Data: 0.48MB + Index: 0.26MB + Engine MyISAM
    wrdp_woocommerce_order_itemmeta: Data: 3.15MB + Index: 2.11MB + Engine MyISAM
    wrdp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wrdp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wrdp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wrdp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wrdp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wrdp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wrdp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wrdp_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wrdp_actionscheduler_actions: Data: 0.64MB + Index: 0.19MB + Engine MyISAM
    wrdp_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wrdp_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wrdp_actionscheduler_logs: Data: 0.31MB + Index: 0.23MB + Engine MyISAM
    wrdp_commentmeta: Data: 0.33MB + Index: 0.17MB + Engine MyISAM
    wrdp_comments: Data: 1.67MB + Index: 0.60MB + Engine MyISAM
    wrdp_et_social_stats: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
    wrdp_gf_draft_submissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wrdp_gf_entry: Data: 0.22MB + Index: 0.03MB + Engine MyISAM
    wrdp_gf_entry_meta: Data: 0.70MB + Index: 0.37MB + Engine MyISAM
    wrdp_gf_entry_notes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wrdp_gf_form: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wrdp_gf_form_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wrdp_gf_form_revisions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wrdp_gf_form_view: Data: 0.25MB + Index: 0.11MB + Engine MyISAM
    wrdp_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wrdp_media_file_manager_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wrdp_options: Data: 7.67MB + Index: 0.21MB + Engine MyISAM
    wrdp_postmeta: Data: 27.26MB + Index: 6.32MB + Engine MyISAM
    wrdp_posts: Data: 20.07MB + Index: 0.92MB + Engine MyISAM
    wrdp_redirection_404: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wrdp_redirection_groups: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wrdp_redirection_items: Data: 0.00MB + Index: 0.02MB + Engine MyISAM
    wrdp_redirection_logs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wrdp_rg_form: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wrdp_rg_form_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wrdp_rg_form_view: Data: 0.19MB + Index: 0.10MB + Engine MyISAM
    wrdp_rg_incomplete_submissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wrdp_rg_lead: Data: 0.14MB + Index: 0.02MB + Engine MyISAM
    wrdp_rg_lead_detail: Data: 0.44MB + Index: 0.30MB + Engine MyISAM
    wrdp_rg_lead_detail_long: Data: 0.13MB + Index: 0.01MB + Engine MyISAM
    wrdp_rg_lead_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wrdp_rg_lead_notes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wrdp_smush_dir_images: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wrdp_termmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wrdp_terms: Data: 0.01MB + Index: 0.03MB + Engine MyISAM
    wrdp_term_relationships: Data: 0.06MB + Index: 0.14MB + Engine MyISAM
    wrdp_term_taxonomy: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wrdp_usermeta: Data: 1.72MB + Index: 1.12MB + Engine MyISAM
    wrdp_users: Data: 0.08MB + Index: 0.09MB + Engine MyISAM
    wrdp_wc_admin_notes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wrdp_wc_admin_note_actions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wrdp_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wrdp_wc_customer_lookup: Data: 0.12MB + Index: 0.12MB + Engine MyISAM
    wrdp_wc_download_log: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wrdp_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wrdp_wc_order_product_lookup: Data: 0.31MB + Index: 0.25MB + Engine MyISAM
    wrdp_wc_order_stats: Data: 0.11MB + Index: 0.07MB + Engine MyISAM
    wrdp_wc_order_tax_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wrdp_wc_product_meta_lookup: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
    wrdp_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wrdp_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wrdp_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wrdp_wfBlockedIPLog: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
    wrdp_wfBlocks7: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wrdp_wfConfig: Data: 2.94MB + Index: 0.01MB + Engine MyISAM
    wrdp_wfCrawlers: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    wrdp_wfFileChanges: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wrdp_wfFileMods: Data: 2.70MB + Index: 0.55MB + Engine MyISAM
    wrdp_wfHits: Data: 4.88MB + Index: 1.09MB + Engine MyISAM
    wrdp_wfHoover: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wrdp_wfIssues: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
    wrdp_wfKnownFileList: Data: 1.43MB + Index: 0.17MB + Engine MyISAM
    wrdp_wfLiveTrafficHuman: Data: 0.03MB + Index: 0.05MB + Engine MyISAM
    wrdp_wfLocs: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    wrdp_wfLogins: Data: 0.39MB + Index: 0.08MB + Engine MyISAM
    wrdp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wrdp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wrdp_wfNotifications: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wrdp_wfPendingIssues: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wrdp_wfReverseCache: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    wrdp_wfSNIPCache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wrdp_wfStatus: Data: 0.61MB + Index: 0.24MB + Engine MyISAM
    wrdp_wfTrafficRates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wrdp_woocommerce_bundled_itemmeta: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
    wrdp_woocommerce_bundled_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wrdp_woocommerce_exported_csv_items: Data: 0.45MB + Index: 0.03MB + Engine MyISAM
    wrdp_woocommerce_shipping_table_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wrdp_woocommerce_shipping_zone_shipping_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wrdp_wpfm_backup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wrdp_wsal_metadata: Data: 0.70MB + Index: 0.61MB + Engine MyISAM
    wrdp_wsal_occurrences: Data: 0.03MB + Index: 0.05MB + Engine MyISAM
    wrdp_wsal_options: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wrdp_yoast_indexable: Data: 3.11MB + Index: 0.49MB + Engine MyISAM
    wrdp_yoast_indexable_hierarchy: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
    wrdp_yoast_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wrdp_yoast_primary_term: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wrdp_yoast_seo_links: Data: 0.18MB + Index: 0.05MB + Engine MyISAM
    wrdp_yoast_seo_meta: Data: 0.17MB + Index: 0.18MB + Engine MyISAM

    ### Post Type Counts ###

    attachment: 3467
    feedback: 213
    jp_img_sitemap: 6
    jp_img_sitemap_index: 3
    jp_sitemap: 3
    jp_sitemap_master: 3
    nav_menu_item: 45
    oembed_cache: 1
    page: 46
    popup: 1
    popup_theme: 6
    post: 331
    product: 54
    product_variation: 62
    project: 169
    revision: 2238
    shop_coupon: 14
    shop_order: 2439
    shop_order_refund: 20
    sidebar: 2
    simple_link: 29
    slide: 82
    tribe_events: 160
    tribe_organizer: 36
    tribe_venue: 55
    wooframework: 393

    ### Security ###

    Secure connection (HTTPS): ?
    Hide errors from visitors: ?

    ### Active Plugins (28) ###

    VaultPress: by Automattic – 2.1.4
    Advanced noCaptcha & invisible Captcha: by Shamim Hasan – 5.7.1 – Installed version not tested with active version of WooCommerce 4.3.3
    Akismet Anti-Spam: by Automattic – 4.1.6
    Block Bad Queries (BBQ): by Jeff Starr – 20200811
    Classic Editor: by WordPress Contributors – 1.6
    Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 3.2.5
    Email Address Encoder: by Till Krüss – 1.0.21
    FFA Portfolio: by Tim Gelles – 1.0
    Homepage Control: by WooThemes – 2.0.3
    Jetpack by WordPress.com: by Automattic – 8.8.2
    Monarch Plugin: by Elegant Themes – 1.4.12
    No Right Click Images Plugin: by Keith P. Graham – 3.5
    Projects: by WooThemes – 1.5.0
    Recent Posts Widget Extended: by Satrya – 0.9.9.7
    Redirection: by John Godley – 4.8
    Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.3
    Simple Links: by OnPoint Plugins – 4.7.1
    The Events Calendar: by Modern Tribe
    Inc. – 5.1.5

    WooCommerce Admin: by WooCommerce – 1.3.2 – Installed version not tested with active version of WooCommerce 4.3.3
    WooCommerce Intuit Payments Gateway: by SkyVerge – 2.8.0
    WooCommerce Google Analytics Integration: by WooCommerce – 1.4.22 – Installed version not tested with active version of WooCommerce 4.3.3
    WooCommerce Product Bundles: by SomewhereWarm – 6.3.3
    WooCommerce Services: by Automattic – 1.24.0 – Installed version not tested with active version of WooCommerce 4.3.3
    WooCommerce USPS Shipping: by WooCommerce – 4.4.46 – Installed version not tested with active version of WooCommerce 4.3.3
    WooCommerce: by Automattic – 4.3.3
    Wordfence Security: by Wordfence – 7.4.10
    Yoast SEO: by Team Yoast – 14.7
    WP Fastest Cache: by Emre Vona – 0.9.0.9

    ### Inactive Plugins (13) ###

    Antispam Bee: by pluginkollektiv – 2.9.2
    ManageWP – Worker: by GoDaddy – 4.9.7
    Popup Maker: by Popup Maker – 1.11.1
    Smush Pro: by WPMU DEV – 3.6.3
    WooCommerce Print Invoices/Packing Lists: by SkyVerge – 3.6.3 (update to version 3.8.7 is available) – Installed version not tested with active version of WooCommerce 4.3.3
    WooCommerce Table Rate Shipping: by WooCommerce – 3.0.15 (update to version 3.0.28 is available) – Installed version not tested with active version of WooCommerce 4.3.3
    Woo Copyright Info: by Opus Media LLC – 1.0
    WooDojo: by WooThemes – 1.5.4
    WooSidebars: by WooCommerce – 1.4.5
    WooSlider: by WooThemes – 2.4.2
    WooThemes Helper: by WooThemes – 1.4.1 – Network enabled
    WP Activity Log: by WP White Security – 4.1.3.2
    WPMU DEV Dashboard: by WPMU DEV – 4.9.4

    ### Dropin Plugins (1) ###

    advanced-cache.php: advanced-cache.php

    ### Must Use Plugins (2) ###

    Endurance PHP Edge: by Mike Hansen – 0.2
    SSO: by Garth Mortensen
    Mike Hansen – 0.3

    ### Settings ###

    API Enabled: ?
    Force SSL: ?
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: bundle (bundle)
    external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)

    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-catalog (exclude-from-catalog-2)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    outofstock (outofstock-2)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-4 (rated-4-2)
    rated-5 (rated-5)

    Connected to WooCommerce.com: ?

    ### WC Pages ###

    Shop base: #59 – /shop/
    Cart: #60 – /cart/
    Checkout: #61 – /checkout/
    My account: #62 – /my-account/
    Terms and conditions: #7736 – /privacy-policy-copyright/

    ### Theme ###

    Name: Fit For Art Patterns (2019)
    Version: 1.0.0
    Author URL:
    Child Theme: ?
    Parent Theme Name: Storefront
    Parent Theme Version: 2.5.8
    Parent Theme Author URL: https://woocommerce.com/
    WooCommerce Support: ?

    ### Templates ###

    Overrides: –

    ### Product Bundles ###

    Database Version: ? 6.3.1 – Database version mismatch.
    Loopback Test: ? Loopback test failed.
    Template Overrides: –

    ### Intuit Payments Credit Card ###

    Environment: Production
    Tokenization Enabled: ?
    Debug Mode: Off

    ### Action Scheduler ###

    Complete: 1,629
    Oldest: 2020-07-17 16:57:41 -0400
    Newest: 2020-08-17 16:17:33 -0400

    Pending: 2
    Oldest: 2020-08-17 16:46:26 -0400
    Newest: 2020-08-17 17:17:33 -0400

    `

    Plugin Support fevered – a11n

    (@fevered)

    Thank you for that! This kind of problem is usually caused by either a conflict with your theme or with another plugin.
    ?
    The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread. Thanks!

    @adamkheckler Having the same issue here. I’m getting that message of section not loading at wp-admin/admin.php?page=wc-settings&tab=shipping&section=woocommerce-services-settings and also on all orders.

    @partsbreaker Please start a new thread and we can help there. ??

    Thread Starter amandaw0z

    (@amandaw0z)

    @partsbreaker for what it’s worth, our problem was not caused by a conflict. Loopback requests had been disabled by our host. Once our hosting service re-enabled loopback requests, WooCommerce Services started working again.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘WooCommerce Services Plugin Not Loading’ is closed to new replies.