[WooCommerce] SendGrid\Mail\Mail not found PostmanSendGridMailEngine

Hello,

We are using WooCommerce and Svea Checkout plugins for WordPress. Everytime we pay using svea checkout we are expecting a new email for the new order but we didn’t receive any. Upon checking in woocommerce fatal-error logs we found this:

2021-09-07T14:17:28+00:00 CRITICAL Uncaught Error: Class 'SendGrid\Mail\Mail' not found in /<website>/wp-content/plugins/post-smtp/Postman/Postman-Mail/PostmanSendGridMailEngine.php:47
Stack trace:
#0 /<website>/wp-content/plugins/post-smtp/Postman/PostmanWpMail.php(236): PostmanSendGridMailEngine->send()
#1 /<website>/wp-content/plugins/post-smtp/Postman/PostmanWpMail.php(60): PostmanWpMail->sendMessage()
#2 /<website>/wp-content/plugins/post-smtp/Postman/PostmanWpMailBinder.php(117): PostmanWpMail->send()
#3 /<website>/wp-content/plugins/woocommerce/includes/emails/class-wc-email.php(655): wp_mail()
#4 /<website>/wp-content/plugins/woocommerce/includes/emails/class-wc-email-new-order.php(110): WC_Email->send()
#5 /<website>/wp-includes/class-wp-h i /<website>/wp-content/plugins/post-smtp/Postman/Postman-Mail/PostmanSendGridMailEngine.php p? rad 47

Just that specific case so far we’re not receiving an email.
– Updating the order from ‘Processing’ to ‘Complete’ will send an email
– Updating the order will also send an email
– Orders created manually will send an email for the new order

How can we resolve this?

Thanks!

• This topic was modified 3 years, 6 months ago by petemattxo.