Woocommerce send email before the split

  • Resolved willdvs

    (@willdvs)


    9 months, 3 weeks ago

    Hello,

    I really like the plugin but I’m facing one problem, the split is in automatic mode but, when I order 2 products, it is supposed to split into 2 orders and only send 1 email right ?

    (To let them know that there is 2 order ID to track into my website)

    But when someone order 2 products, he receive email from the parent one then the childs one, so 2 emails…

    I checked the box : Emails -> ON/OFF -> “Do not send a parental order email to anyone” but it seems that it is not working :/

    Can you help me ?

    • This topic was modified 9 months, 3 weeks ago by willdvs.
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  • Plugin Author Fahad Mahmood

    (@fahadmahmood)

    Sometimes we see different outcomes on different websites so troubleshooting is required. It is not a general bug/error, if you are comfortable so please use the contact developer option under the help tab on the settings page else you can reach me through slack.

Viewing 1 replies (of 1 total)
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