WooCommerce Save Button not appearing in Email Settings

Hi @n4studio,

I understand you’re having trouble with the “Save Changes” button on the Emails tab under WooCommerce>Settings. This is indeed unusual.

Could you try clearing your browser cache or try using a different browser to see if the issue persists? If it does, please ensure that your WordPress and WooCommerce versions are up-to-date.

Let us know how it goes!

Hey There, thank you for your inputs! Confirming that WordPress and WooCommerce are updated to their latest versions. I’ve also tried a different browser, incognito mode, and clearing browser cache. Unfortunately, the issue is persisting.

Additional thoughts on what could be the issue?

Hello n4studio,

Thanks for contacting WooCommerce support.

I understand that after clearing the browser cache and trying different browsers you’re still unable to see the blue “Save Changes” button on the Emails tab within WooCommerce settings, which is crucial for updating your email settings.

This issue could possibly be due to a conflict in a plugin or theme, or potentially due to other underlying issues. To gain a better understanding and diagnose the problem further, there are a few things we’ll need:

1. System Status Report: Go to WooCommerce > Status on your WordPress dashboard. Once there, click on “Get system report” and then “Copy for support”. You can then paste that report in your response back to us.
2. Error Log: A copy of the fatal error log. This can be found under WooCommerce > System Status > Logs.

With these details, we’ll be better equipped to investigate what might be causing this issue.

Looking forward to hearing from you soon. ??

Thank you!

System Status:
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The core version is 7.8.0<br>woodmart/woocommerce/single-product/product-thumbnails.php<br>woodmart/woocommerce/single-product/rating.php<br>woodmart/woocommerce/single-product/related.php<br>woodmart/woocommerce/single-product/sale-flash.php<br>woodmart/woocommerce/single-product/tabs/tabs.php<br>woodmart/woocommerce/single-product/title.php<br>woodmart/woocommerce/single-product/up-sells.php<br>woodmart/woocommerce/single-product.php</p> <p class=””>Outdated Templates: ?</p> <pre class=”wp-block-code”><code> Learn how to update</code></pre> <p class=””>Admin</p> <p class=””>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>product-variation-management<br>product-virtual-downloadable<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page</p> <p class=””>Disabled Features: customize-store<br>minified-js<br>new-product-management-experience<br>product-external-affiliate<br>settings<br>async-product-editor-category-field</p> <p class=””>Daily Cron: ? Next scheduled: 2023-12-23 09:15:32 +00:00<br>Options: ?<br>Notes: 124<br>Onboarding: completed Action Scheduler</p> <p class=””>Complete: 3,643<br>Oldest: 2023-11-21 16:03:32 +0000<br>Newest: 2023-12-22 15:43:11 +0000</p> <p class=””>Failed: 24<br>Oldest: 2023-04-19 09:19:29 +0000<br>Newest: 2023-11-20 15:29:11 +0000</p> <p class=””>Pending: 10<br>Oldest: 2023-12-22 21:22:19 +0000<br>Newest: 2023-12-29 02:39:08 +0000 Status report information</p> <p class=””>Generated at: 2023-12-22 15:53:18 +00:00<br>`

ERROR LOG: – No Fatal Error logs exist.

Hi @n4studio,

I checked your System Status Report, but could not notice any discrepancies.

In order to troubleshoot the issue further, could you please perform a conflict test, then let us know how it goes?

Looking forward to your reply.