Woocommerce Sale Price Display Error
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Hi,
I have an issue when setting a sale price on any product on my store.
Instead of the original price being displayed faded & crossed out next to the sale price, the sale is repeated there.The Sale price is also shown as both the original price & sale price of any related products at the bottom of the page.
see example here :
https://www.blackcountrytshirts.com/product/100-black-country-t-shirt/Any tips on how to solve this problem would be greatly appreciated.
Steve
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System Status :
### WordPress Environment ### Home URL: https://www.blackcountrytshirts.com Site URL: https://www.blackcountrytshirts.com WC Version: 2.6.13 Log Directory Writable: ? WP Version: 4.7.1 WP Multisite: – WP Memory Limit: 96 MB WP Debug Mode: – WP Cron: ? Language: en_GB ### Server Environment ### Server Info: Apache/2.4.23 (Unix) PHP Version: 5.6.29 PHP Post Max Size: 200 MB PHP Time Limit: 30 PHP Max Input Vars: 9000 cURL Version: 7.19.7 NSS/3.19.1 Basic ECC SUHOSIN Installed: – MySQL Version: ? 5.5.54 - We recommend a minimum MySQL version of 5.6. See: WordPress Requirements Max Upload Size: 200 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? ### Database ### WC Database Version: 2.6.13 : woocommerce_sessions: ? woocommerce_api_keys: ? woocommerce_attribute_taxonomies: ? woocommerce_downloadable_product_permissions: ? woocommerce_order_items: ? woocommerce_order_itemmeta: ? woocommerce_tax_rates: ? woocommerce_tax_rate_locations: ? woocommerce_shipping_zones: ? woocommerce_shipping_zone_locations: ? woocommerce_shipping_zone_methods: ? woocommerce_payment_tokens: ? woocommerce_payment_tokenmeta: ? MaxMind GeoIP Database: ? ### Active Plugins (51) ### Advanced Custom Fields: Repeater Field: by Elliot Condon – 1.1.1 Advanced Custom Fields: by Elliot Condon – 4.4.11 All In One SEO Pack: by Michael Torbert – 2.3.11.2 Better WordPress Google XML Sitemaps: by Khang Minh – 1.4.1 Contact Form 7: by Takayuki Miyoshi – 4.6 Custom Post Type UI: by WebDevStudios – 1.5.1 Facebook Conversion Pixel: by Kellen Mace – 1.3.5 Favicon by RealFaviconGenerator: by Philippe Bernard – 1.3.9 Lumia Product Tabs: by Jinesh.P.V – 2.5 WooCommerce Table Rate Shipping Plus: by mangohour – 1.9.2 Post Types Order: by Nsp Code – 1.9 Search By Product tag - for Woocommerce: by Matthew Lawson – 0.3.1 Testimonial Manager: by Shahin Alam – 1.0 TAMBA - TeetShirts: by Chris Emms (TAMBA) – 1.0.0 Text Replace: by Scott Reilly – 3.7 The Social Links: by Digital Leap – 1.2.8 TinyMCE Advanced: by Andrew Ozz – 4.4.3 WooCommerce Custom Product Designer: by tshirtecommerce.com – 4.1.3 FAQ: by Etoile Web Design – 1.5.16 VG PostCarousel: by VinaWebSolutions – 1.1 Video Uploader: by Shahin Alam – 1.1 WooCommerce Dynamic Pricing & Discounts: by RightPress – 1.0.18 Product Customer List for WooCommerce: by Kokomo – 2.3.9 Weather Banner: by Shahin Alam – 1.1 WooCommerce Address Validation: by WooThemes / SkyVerge – 1.8.2 – 2.0.1 is available Woocommerce Advanced Bulk Edit: by George Iron – 4.1.1 Advanced AJAX Product Filters for WooCommerce: by BeRocket – 1.1.6 WooCommerce Birthday Email: by TAMBA – 0.1 WooCommerce Bulk Discount: by Rene Puchinger – 2.4.2 WooCommerce Custom Product Tabs Lite: by SkyVerge – 1.5.0 WooCommerce Email Customizer: by cxThemes – 3.05 WooCommerce Email Test: by RaiserWeb – 1.8 WooCommerce - Store Exporter: by Visser Labs – 1.8.8 WooCommerce SagePay Form and SagePay Direct Gateway: by Add On Enterprises (Andrew Benbow) – 3.3.3 – 3.3.6 is available WooCommerce Multiple Free Gift: by Ankit Pokhrel – 1.1.5 WooCommerce Print Invoices/Packing Lists: by WooThemes / SkyVerge – 3.1.7 WooCommerce Google Product Feed: by Lee Willis – 7.0.1 WooCommerce Product Vendors: by WooThemes – 2.0.15 – 2.0.24 is available WooCommerce Repeatable Product Options: by TAMBA – 0.1 WooCommerce Social Media Share Buttons: by Toastie Studio – 1.3.0 WooCommerce - Store Toolkit: by Visser Labs – 1.6.9 WooCommerce: by WooThemes – 2.6.13 WooCommerce Helper: by WooCommerce – 1.7.2 WordPress Importer: by wordpressdotorg – 0.6.3 WP All Import: by Soflyy – 3.4.0 WP Crontrol: by John Blackbourn & Edward Dale – 1.4 WP Media Category Management: by DeBAAT – 1.9.1 YITH WooCommerce Advanced Reviews: by YITHEMES – 1.2.4 YITH WooCommerce Mailchimp Premium: by Yithemes – 1.0.10 YITH WooCommerce Name Your Price: by YITHEMES – 1.0.6 Zendesk Chat Widget: by Zopim – 1.4.5 ### Settings ### Force SSL: ? Currency: GBP (£) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 ### API ### API Enabled: ? ### WC Pages ### Shop Base: #4 - /shop/ Basket: #5 - /cart/ Checkout: #6 - /checkout/ My Account: #7 - /my-account/ ### Taxonomies ### Product Types: external (external) grouped (grouped) simple (simple) variable (variable) ### Theme ### Name: Teet Shirts Version: 1.0 Author URL: Child Theme: ? – If you're modifying WooCommerce on a parent theme you didn't build personally then we recommend using a child theme. See: How to create a child theme WooCommerce Support: ? ### Templates ### Overrides: teetshirts/woocommerce/archive-product.php teetshirts/woocommerce/cart/cart-empty.php teetshirts/woocommerce/cart/cart-item-data.php teetshirts/woocommerce/cart/cart-shipping.php version 2.3.0 is out of date. The core version is 2.5.0 teetshirts/woocommerce/cart/cart-totals.php teetshirts/woocommerce/cart/cart.php teetshirts/woocommerce/cart/cross-sells.php teetshirts/woocommerce/cart/mini-cart.php version 2.1.0 is out of date. The core version is 2.5.0 teetshirts/woocommerce/cart/proceed-to-checkout-button.php teetshirts/woocommerce/cart/shipping-calculator.php teetshirts/woocommerce/checkout/cart-errors.php teetshirts/woocommerce/checkout/form-billing.php teetshirts/woocommerce/checkout/form-checkout.php teetshirts/woocommerce/checkout/form-coupon.php teetshirts/woocommerce/checkout/form-login.php teetshirts/woocommerce/checkout/form-pay.php version 1.6.4 is out of date. The core version is 2.5.0 teetshirts/woocommerce/checkout/form-shipping.php teetshirts/woocommerce/checkout/payment-method.php teetshirts/woocommerce/checkout/payment.php version 2.3.0 is out of date. The core version is 2.5.0 teetshirts/woocommerce/checkout/review-order.php teetshirts/woocommerce/checkout/thankyou.php teetshirts/woocommerce/content-product_cat.php version 1.6.4 is out of date. The core version is 2.6.1 teetshirts/woocommerce/emails/customer-completed-order.php teetshirts/woocommerce/emails/customer-invoice.php teetshirts/woocommerce/emails/customer-new-account.php teetshirts/woocommerce/emails/customer-note.php teetshirts/woocommerce/emails/customer-processing-order.php teetshirts/woocommerce/emails/customer-refunded-order.php teetshirts/woocommerce/global/breadcrumb.php teetshirts/woocommerce/global/form-login.php teetshirts/woocommerce/global/quantity-input.php version 2.1.0 is out of date. The core version is 2.5.0 teetshirts/woocommerce/global/sidebar.php teetshirts/woocommerce/global/wrapper-end.php teetshirts/woocommerce/global/wrapper-start.php teetshirts/woocommerce/single-product/add-to-cart/external.php teetshirts/woocommerce/single-product/add-to-cart/grouped.php teetshirts/woocommerce/single-product/add-to-cart/simple.php teetshirts/woocommerce/single-product/add-to-cart/variable.php version 2.3.0 is out of date. The core version is 2.5.0 teetshirts/woocommerce/single-product/meta.php teetshirts/woocommerce/single-product/price.php version 1.6.4 is out of date. The core version is 2.4.9 teetshirts/woocommerce/single-product/product-attributes.php teetshirts/woocommerce/single-product/product-image.php version 2.0.14 is out of date. The core version is 2.6.3 teetshirts/woocommerce/single-product/product-thumbnails.php version 2.3.0 is out of date. The core version is 2.6.3 teetshirts/woocommerce/single-product/rating.php teetshirts/woocommerce/single-product/related.php teetshirts/woocommerce/single-product/review.php version 2.1.0 is out of date. The core version is 2.6.0 teetshirts/woocommerce/single-product/sale-flash.php teetshirts/woocommerce/single-product/share.php teetshirts/woocommerce/single-product/short-description.php teetshirts/woocommerce/single-product/tabs/additional-information.php teetshirts/woocommerce/single-product/tabs/description.php teetshirts/woocommerce/single-product/tabs/tabs.php version 2.0.0 is out of date. The core version is 2.4.0 teetshirts/woocommerce/single-product/title.php teetshirts/woocommerce/single-product/up-sells.php teetshirts/woocommerce/single-product.php teetshirts/woocommerce/taxonomy-product_cat.php : Learn how to update outdated templates ### Templates ### thumbnail: medium: medium_large: large: shop_thumbnail: shop_catalog: shop_single:
If Javascript is disabled, the correct regular price shows. With so many JavaScripts in the page I can’t tell which one is causing the problem. You could try deactivating all other plugins and switch to the default theme, it should work now, then reactivate one-by-one and test to be able to identify which one is the cause.
My best guess is you will find that the problem is caused by one of the out-dated templates that are shown in your status report. I can’t tell if one of your JavaScripts is also out-of-date. It looks like you are using a custom theme so its likely you’ll need your theme developer to work on the updates.
If you no longer have access to the developer, consider switching to a popular and regularly updated WooCommerce-compatible theme.
Cheers Lorro,
Thanks for the info
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