Woocommerce Report says zero to all

  • Resolved avijitbiswas1

    (@avijitbiswas1)


    11 months, 3 weeks ago

    My woocommerce site’s analytics is working fine but on Woocommerce>Reports, It says zero to all.

    What I did
    Disabled all plugins, Cleared cache from woocommerce>tools

    But no luck. Please help me fixing the issue.

    • This topic was modified 11 months, 3 weeks ago by avijitbiswas1.
Viewing 2 replies - 1 through 2 (of 2 total)

  • Hey there, @avijitbiswas1! Thanks for contacting us. I’m happy to help you.

    When you disabled the plugins, have you also switched to a default theme such as Storefront to check?

    Can you try to import “Import Historical Data” from WP Admin → Analytics → Settings?

    Also try going to?WooCommerce > Status > Tools > Clear analytics cache > Click Clear. Then try rerunning the report. (in case you did not cleared the cache for this specifically)

    If it’s still not working, check under?WooCommerce > Status > Scheduled Actions?to see if there are any stuck processes preventing the updated information from importing.

    Please let us know how it goes.

    Having said that, as the warning message on WooCommerce > Report says, it is being replaced with Analytics.

    Looking forward to your reply.

    Have a wonderful day!

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)
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