WooCommerce Registration not working

  • Resolved newcelic

    (@newcelic)


    5 months, 4 weeks ago

    Hello, I have the pro version of your plugin and I find that the WooCommerce registration form is not working. I think the plugin’s JavaScript does not appear, since in administrator mode I do not see it. I have selected the plugin that protects the WooCommerce form.

    I don’t know if it has anything to do with it, on my site I have wp Rocket and I’m after Clouflare. However, it loads perfectly at checkout, I see it in administrator mode, so why doesn’t it work in the form?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Dnesscarkey

    (@dnesscarkey)

    Hi @newcelic,

    Wp Rocket shouldn’t make the issue if its cache has been cleared after our plugin was activated.

    May be you are using additional plugins for WooCommerce registration or there might be some JS issue that might be blocking to work as expected.

    I tried checking your url, but it says i am blocked. May be due to I am in Nepal ? I also tried Singapore VPN and had same issue.

    Thanks


    Thread Starter newcelic

    (@newcelic)

    Good morning, thanks for the response.

    The login page is not cached and does not have anything slowing down loading or any JS.

    You can now check my URL from Nepal, please.

    I would be very grateful if you could review it and tell me something.

    Thank you very much again,

    Plugin Author Dnesscarkey

    (@dnesscarkey)

    Hi @newcelic,

    I am still getting this error. https://tinyurl.com/25ycxzg4

    Thanks

    Thread Starter newcelic

    (@newcelic)

    Now you have to stop. I have disabled Cloudflare, sorry for the inconvenience.

    Plugin Author Dnesscarkey

    (@dnesscarkey)

    Hi @newcelic ,

    Thank you so much. I can check it.

    I checked both the login and registation form in this url https://waterluxe-osmosis.es/my-account/ and they are protected well.

    Only issue here is that, for the Honeypot test widget to show, you must login as Admin. And when admin is logged, login and registration section are not visible. So you can’t see the test Widget.

    Hope this clears up the confusion.

    Thanks

    Thread Starter newcelic

    (@newcelic)

    Perfect, thank you very much!!!

    And sorry for the inconvenience.

    Great support, great plugin!!

    All the best.

Viewing 6 replies - 1 through 6 (of 6 total)
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