Woocommerce Refund Issue

  • Resolved velulix

    (@velulix)


    2 years, 4 months ago

    Hello,
    i have problem with woocommerce refund.
    The problem does not always occur with all products. However, it only seems to happen with refunds with Paypal orders.

    Situation:
    Order is received -> refund product A -> discount is created (net price minus VAT!)

    Example (German site):
    https://ibb.co/Pg6Rbsf
    https://ibb.co/25dPCBQ

    Does somebody has any idea? I just do not get any further.

    WordPress version: 6.0.3
    WooCommerce version: 6.8.0
    WooCommerce PayPal Payments: 1.9.2

    The problem has existed for a long time and also occurred in earlier versions…

    Thanks and best regards,
    Lutz

    • This topic was modified 2 years, 4 months ago by velulix.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator Hari Shanker R

    (@harishanker)

    Hi @velulix

    Sorry to hear about the troubles you’re facing with refunds in WooCommerce.

    You have posted this request to the general WordPress support forum, where we don’t offer support for plugins; this forum is meant to offer support for WordPress users.

    I recommend asking at the WooCommerce Support Forums so the plugin’s developers and support community can help you with this.

    I hope that guides you in the right direction!

    Thread Starter velulix

    (@velulix)

    Hey @harishanker,

    oh sorry. But thanks, I will post at the Plugin-Forum again.

    Best regards

Viewing 2 replies - 1 through 2 (of 2 total)
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