• Resolved simsadvertising

    (@simsadvertising)


    When processing a refund on a product, it looks like the admin user needs to manually calculate the text of the refund amount and enter it into the field. Is there a way to have the tax amount automatically calculate when the refund amount is entered?

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  • Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @simsadvertising

    To process a refund in WooCommerce, you would typically need to calculate the tax and enter it into the field manually. However, I understand that you’re seeking a more streamlined process.

    Unfortunately, as of now, WooCommerce does not have a built-in feature that automatically calculates the tax on the refund amount. The tax calculations are typically done at the time of the sale and not at the time of the refund. This is to ensure that the correct tax rate that was applicable at the time of the sale is used for the refund.

    However, did you follow our guide on refunding Qty fractions to automate tax calculations? It might be helpful to automate the tax calculation: https://woocommerce.com/document/woocommerce-refunds/Refunding-Qty-Fractions-to-Automate-Tax-Calculations

    Additionally, a plugin might be available to help automate this process. I recommend researching and testing some tax calculation plugins that are compatible with WooCommerce.

    I hope this information is helpful. If you have any other questions or need further assistance, please don’t hesitate to ask.

    Thanks!

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