• Resolved woocommerceuser4785

    (@woocommerceuser4785)


    Last year, I hired someone to develop a WooCommerce store for me. The problem is that the profit and loss system, as shown in the image, has stopped updating and I have no idea how to fix it. Is this a built-in feature of WooCommerce? I haven’t been able to find any plugins for this.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hey there, @woocommerceuser4785! Thanks for contacting us. I’m happy to help you.

    This is not a default feature of WooCommerce.

    If you share the System Status Report which you can find via WooCommerce > Status > Get system report > Copy for support we can check to see if we find which plugin adds this section.

    Looking forward to your reply.

    Have a wonderful day!

    Thread Starter woocommerceuser4785

    (@woocommerceuser4785)

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The core version is 7.4.0<br>woostify/woocommerce/emails/email-header.php version 4.0.0 is out of date. 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    Thread Starter woocommerceuser4785

    (@woocommerceuser4785)

    @carolm29 thanks for replying

    Hey, @woocommerceuser4785!

    Thanks for sharing the SSR.

    Unfortunately, I was not able to identify which plugin on your plugin list is adding this feature.

    I suggest you try disabling the plugins one by one to see when the feature stops showing up, then you will find out which plugin is adding it and are going to be able to reach out to their support so they can assist you further.

    — Be sure you have a good backup in place of your full site and database. You can ask your host for backup functionality or you can consider using a service like Jetpack. If something goes wrong, you will be able to restore it.

    — It is important to consider as well a staging functionality in case you would not like to touch your production site (you can ask your host if they offer this service), or you can use WP Staging for quickly spinning up a new test site.

    You can find more about this in this guide.

    !woomorehelp

    Have a wonderful day!

    Thread Starter woocommerceuser4785

    (@woocommerceuser4785)

    @carolm29 thanks for the response,

    Can you please tell me if this is part of the custom coding that the developer did?

    Hey, @woocommerceuser4785!

    Can you please tell me if this is part of the custom coding that the developer did?

    It might be, but unfortunately, I can’t be sure.

    Were you able to try disabling the plugins?

    Have a wonderful day!

Viewing 6 replies - 1 through 6 (of 6 total)
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