Woocommerce products without tax in abandoned cart flow

  • Resolved alezucchi

    (@alezucchi)


    2 years, 10 months ago

    Hello
    we have a woocommerce store synced via your plugin and integration.
    Lot of products come in klaviyo without tax

    Those products, on our woocommerce store, have no difference with products that come in klaviyo with taxes, including tax_status = taxable and tax_class = standard

    Thank you

    AZ

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author klaviyo

    (@klaviyo)

    Hello @alezucchi! I am very sorry it took so long to reply to this. We recently swapped owners for answering this and your question fell through the cracks. Hopefully you’ve been able to resolve this issue. If you haven’t, it sounds like this might be related to either VAT or related to normal/composite/chained products. Would you mind creating a support ticket so we can dig into it further with you?
    You can create a ticket for our support team by following this guide:
    https://help.klaviyo.com/hc/en-us/articles/115001002272-How-to-Contact-Support

Viewing 1 replies (of 1 total)
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