• Resolved Nathan

    (@silvawebdesigns)


    Hi there,

    For all product variations on my WooCommerce site, I am getting the following error:

    “Date of course is a required field”

    As shown here:

    https://snipboard.io/q4te2g.jpg

    After looking into this further, I have checked the variations and added a variation with a price as shown below:

    https://snipboard.io/tDN1da.jpg

    The strange thing that happens here though is that when I set the above values and click on ‘Save Changes’, all three selections revert back to ‘Any Date of course…’

    I tested this on my local and this is working fine, I don’t get this error. So I am thinking it’s an issue with a setting on the server possibly?

    Has anybody come across this issue? If so, how would this be resolved?

    Thanks in advance!

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hello,

    I tested this on my local and this is working fine

    Do you have the same plugins and theme on your test environment? Can you also clear transients and cache in WooCommerce > Status > Tools and check again?

    Thread Starter Nathan

    (@silvawebdesigns)

    Hi, I’ve just tried that and it’s the same, I can confirm I have the same plugins on both local and live site.

    Hi,

    Thank you for the update. Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    Thread Starter Nathan

    (@silvawebdesigns)

    Here we go:

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://www.souterstraining.com
    Site address (URL): https://www.souterstraining.com
    WC Version: 5.1.0
    REST API Version: ? 5.1.0
    WC Blocks Version: ? 4.4.3
    Action Scheduler Version: ? 3.1.6
    WC Admin Version: ? 2.0.2
    Log Directory Writable: ?
    WP Version: 5.7
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_GB
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.2.34
    PHP Post Max Size: 512 MB
    PHP Time Limit: 180
    PHP Max Input Vars: 5000
    cURL Version: 7.75.0
    OpenSSL/1.1.1k
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.3.28-MariaDB
    Max Upload Size: 2 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 5.1.0
    WC Database Prefix: wp_
    Total Database Size: 23.34MB
    Database Data Size: 16.74MB
    Database Index Size: 6.60MB
    wp_woocommerce_sessions: Data: 1.02MB + Index: 0.02MB + Engine InnoDB
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    wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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    ### Post Type Counts ###
    
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    acf-field-group: 9
    attachment: 340
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    oembed_cache: 1
    page: 84
    post: 61
    product: 209
    product_variation: 8
    revision: 934
    shop_order: 30
    tablepress_table: 8
    testimonials: 3
    wpcf7_contact_form: 4
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (20) ###
    
    Premmerce Permalink Manager for WooCommerce: by premmerce – 2.3.1
    Advanced Custom Fields PRO: by Elliot Condon – 5.9.5
    Akismet Anti-Spam: by Automattic – 4.1.9
    All-in-One WP Migration Unlimited Extension: by ServMask – 2.39
    All-in-One WP Migration: by ServMask – 7.40
    Classic Editor: by WordPress Contributors – 1.6
    Contact Form 7 - Dynamic Text Extension: by Chris Mavricos
    SevenSpark – 2.0.3
    
    Honeypot for Contact Form 7: by Nocean – 2.0.5
    Contact Form 7: by Takayuki Miyoshi – 5.4
    Site Kit by Google: by Google – 1.29.0
    Paymentsense Gateway for WooCommerce: by Paymentsense – 3.0.34
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    Redirection: by John Godley – 5.0.1
    Rank Math SEO: by Rank Math – 1.0.61.1
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    Tawk.to Live Chat: by Tawkto – 0.5.3
    WooCommerce: by Automattic – 5.1.0
    WP Rocket: by WP Media – 3.1.3.2
    Smush Pro: by WPMU DEV – 3.8.4
    WPMU DEV Dashboard: by WPMU DEV – 4.10.7
    
    ### Inactive Plugins (1) ###
    
    YITH WooCommerce Wishlist: by YITH – 3.0.20
    
    ### Dropin Plugins (1) ###
    
    advanced-cache.php: advanced-cache.php
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: GBP (£)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #7 - /shop/
    Basket: #8 - /cart/
    Checkout: #9 - /checkout/
    My account: #10 - /my-account/
    Terms and conditions: ? Page not set
    
    ### Theme ###
    
    Name: Souters
    Version: 1.0.0
    Author URL: https://silvawebdesigns.com
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build
    personally we recommend using a child theme. See: How to create a child theme
    
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: souters/woocommerce/archive-product.php
    souters/woocommerce/cart/proceed-to-checkout-button.php
    souters/woocommerce/content-single-product.php
    souters/woocommerce/loop/loop-start.php
    souters/woocommerce/single-product/related.php
    souters/woocommerce/single-product.php
    
    ### Action Scheduler ###
    
    Complete: 168
    Oldest: 2021-03-10 13:13:41 +0000
    Newest: 2021-04-05 18:28:16 +0000
    
    ### Status report information ###
    
    Generated at: 2021-04-06 07:26:00 +00:00
    

    Hi @silvawebdesigns

    It looks like you’ve removed variations from the product. Does the same issue occur when you re-add attribute?

    I have the same version of WooCommerce and WordPress installed on my test site and variable products are working properly. If the issue still persists on your site, I believe it’s caused by something that’s unique to your store (e.g. custom code if not conflict with plugin or theme).

    Plugin Support EtienneP a11n

    (@etiennep)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘WooCommerce Product Variations – The variation is a required field’ is closed to new replies.