• Resolved SteveHale

    (@stevehale)


    With your plugin enableed the columns of products set to 6 columns will not work and only 2 colums show.

    Deactivated this is OK.

    How does this get fixed please.

    Regards

    Steve B

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @stevehale

    Thank you for reaching out and I am happy to help!
    Can you please share on which specific page those products are and also, have you tried to disable the settings one by one in Performance>general settings, save the settings, purge the cache after each setting is disabled, and see which one might be causing the issue?

    Thanks!

    Thread Starter SteveHale

    (@stevehale)

    At the moment your plugin is disabled to allow the product columns to show 6 properly.

    I can try the one by one approach and come back to you.

    Regards

    Steve B

    Thread Starter SteveHale

    (@stevehale)

    With Minify CSS disabled Woocommerce works OK.

    Steve B

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @stevehale

    Thank you for your feedback.
    This means that some of the files do not agree with being minified. There are some things you can try. First, you can try changing the CSS Minifier to CSS Tidy and see if this helps.
    Alternatively, I would advise excluding specific files from being minified, meaning the files responsible for this section. As an example you can try adding the following two files to Performance>Minify>Advanced>Never Minify Following CSS files section:
    /wp-content/plugins/woocommerce/assets/css/woocommerce-layout.css
    /wp-content/plugins/woocommerce/assets/css/woocommerce.css

    Make sure to save all settings and purge the cache and see if the problem persists.

    Thanks!

    Thread Starter SteveHale

    (@stevehale)

    Hi Marko

    Excluding the two files does not work. Even if I do then the images are huge and only in two columns.

    The only way to return to 6 columns appears to be to explude CSS all together, unless there is something else that can be done?

    Regards

    Steve B

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @stevehale

    Thank you for your feedback.

    Please share the specific page this occurs on so I can check which CSS file is responsible for these columns.
    Thanks!

    Thread Starter SteveHale

    (@stevehale)

    Hi Marko

    The store images are on a page that is passworded and on a private store, requiring a login.

    How can I contact you outside this forum to give you the relevant information. I don’t want to reveal it here.

    Regards

    Steve B

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @stevehale

    Thank you for yor feedback.
    Yes, please reach out to us direcly so I can check this for you

    Thanks!

Viewing 8 replies - 1 through 8 (of 8 total)
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