• Resolved nicolo89

    (@nicolo89)


    I am trying to import a cvs from an e commerce to another both wordpress w woocommerce.
    I just export the file from the first website and import it to the second one where the error message appears: “sorry, this file type is not permitted for security reasons”

    I don’t know how to fix it

    The page I need help with: [log in to see the link]

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  • Plugin Support wpnomad a11n

    (@wpnomad)

    Hi @nicolo89 ,

    I just export the file from the first website and import it to the second one where the error message appears: “sorry, this file type is not permitted for security reasons”

    It seems your CSV might be having some HTML in it, which is why the upload is being restricted. Please try installing the Disable Real Mime Check to bypass the restriction, and then see if the CSV import works.

    Once the CSV is imported, make sure to disable and remove the Disable Real Mime Check plugin.

    Also, do make sure that the CSV you’re importing has this format: https://github.com/woocommerce/woocommerce/blob/master/sample-data/sample_products.csv

    Do let us know how that goes and if you need any further help from us.

    Plugin Support mouli a11n

    (@mouli)

    It’s been a while since we heard from you, so I’m marking this thread resolved. Hopefully, you’ve been able to resolve this, but if you haven’t, please open up a new topic and we’ll be happy to help out.

Viewing 2 replies - 1 through 2 (of 2 total)
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