WooCommerce Product Blocks

Hi there,

Could you give us the URL of the page that you’re seeing this issue? Additionally,
could you copy and paste your site’s system status report into this thread? You can get it from your dashboard by going to WooCommerce—> Status.

Best,

Ross

Hi,
the problem is on the homepage, especialy on a smartphone, where each product image is stretched and blurry. E.g. Galaxy S3 – resolution 360 x 640.
Here is my site’s system status:

### WordPress Environment ###

WordPress address (URL): https://fashion.md-shops.cz
Site address (URL): https://fashion.md-shops.cz
WC Version: 3.9.2
REST API Version: ? 1.0.7
Log Directory Writable: ?
WP Version: 5.3.2
WP Multisite: ?
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: cs_CZ
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.3.6
PHP Post Max Size: 128 MB
PHP Time Limit: 90
PHP Max Input Vars: 10000
cURL Version: 7.29.0
NSS/3.36

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.1.37-MariaDB
Max Upload Size: 1 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 3.9.2
WC Database Prefix: wp_2_
Celková velikost databáze: 105.55MB
Velikost dat databáze: 84.48MB
Velikost indexu databáze: 21.07MB
wp_2_woocommerce_sessions: Data: 0.09MB + Index: 0.02MB + Engine InnoDB
wp_2_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_2_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_2_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_2_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_2_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_2_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_2_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_2_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_2_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_2_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_2_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_2_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_2_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_2_berocket_termmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_2_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_2_comments: Data: 1.02MB + Index: 0.73MB + Engine InnoDB
wp_2_dropshipping_categories: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_2_dropshipping_data: Data: 6.52MB + Index: 0.00MB + Engine InnoDB
wp_2_dropshipping_log: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wp_2_dropshipping_manufacturers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_2_dropshipping_parameters: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_2_dropshipping_product_log: Data: 0.27MB + Index: 0.00MB + Engine InnoDB
wp_2_failed_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_2_giveasap_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_2_giveasap_entries: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_2_giveasap_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_2_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_2_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_2_nextend2_image_storage: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_2_nextend2_section_storage: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_2_nextend2_smartslider3_generators: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_2_nextend2_smartslider3_sliders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_2_nextend2_smartslider3_sliders_xref: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_2_nextend2_smartslider3_slides: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_2_options: Data: 3.03MB + Index: 0.50MB + Engine InnoDB
wp_2_pmxi_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_2_pmxi_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_2_pmxi_images: Data: 0.16MB + Index: 0.00MB + Engine InnoDB
wp_2_pmxi_imports: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_2_pmxi_posts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_2_pmxi_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_2_postmeta: Data: 50.36MB + Index: 14.03MB + Engine InnoDB
wp_2_posts: Data: 16.41MB + Index: 3.25MB + Engine InnoDB
wp_2_pum_subscribers: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_2_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_2_redirection_404: Data: 0.05MB + Index: 0.06MB + Engine InnoDB
wp_2_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_2_redirection_items: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_2_redirection_logs: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_2_stock_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_2_termmeta: Data: 0.08MB + Index: 0.06MB + Engine InnoDB
wp_2_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_2_term_relationships: Data: 0.45MB + Index: 0.28MB + Engine InnoDB
wp_2_term_taxonomy: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_2_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_2_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_2_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_2_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_2_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_2_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_2_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_2_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_2_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_2_wc_product_meta_lookup: Data: 0.33MB + Index: 0.45MB + Engine InnoDB
wp_2_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_2_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_2_wdp_orders: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_2_wdp_order_items: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_2_wdp_rules: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_2_woof_query_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_2_wpf_filters: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_2_wpf_modules: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_2_wpf_modules_type: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_2_wpf_usage_stat: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_2_wpgdprc_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_2_xyz_ihs_short_code: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_2_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_2_yith_wcwl_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_2_yoast_seo_links: Data: 0.13MB + Index: 0.05MB + Engine InnoDB
wp_2_yoast_seo_meta: Data: 1.44MB + Index: 0.00MB + Engine InnoDB
wp_2_za_add_ons: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_blogmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_blogs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_registration_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_signups: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_site: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_sitemeta: Data: 1.02MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB

### Post Type Counts ###

advanced_ads: 2
attachment: 9692
br_labels: 1
br_product_filter: 3
custom_css: 1
customize_changeset: 18
efbl_skins: 1
is_search_form: 1
mif_skins: 1
nav_menu_item: 32
page: 22
popup: 1
popup_theme: 6
popupbuilder: 2
post: 3
product: 541
product_variation: 1578
revision: 1197
scheduled-action: 1343
shop_order: 8
wcps: 2
wp_block: 1
wpcf7_contact_form: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (50) ###

Contact Form 7: o Takayuki Miyoshi – 5.1.6
Cookie Notice: o dFactory – 1.2.50
Flash Toolkit: o ThemeGrill – 1.2.1
Regenerate Thumbnails: o Alex Mills (Viper007Bond) – 3.1.3
Simple Wp Sitemap: o Webbjocke – 1.2.1
Page Builder by SiteOrigin: o SiteOrigin – 2.10.14
Smart Slider 3: o Dal?í – 3.3.27
WooCommerce Admin: o WooCommerce – 0.25.1
WP GDPR Compliance: o Van Ons – 1.5.2
Query Monitor: o John Blackbourn – 3.5.2
WooCommerce: o Automattic – 3.9.2
Invisible reCaptcha: o Mihai Chelaru – 1.2.3
AddToAny Share Buttons: o AddToAny – 1.7.39
Menu Image: o Rui Guerreiro – 2.9.5
UpdraftPlus - Backup/Restore: o UpdraftPlus.Com
DavidAnderson – 1.16.21

Velvet Blues Update URLs: o VelvetBlues.com – 3.2.9
WP GDPR Compliance: o Van Ons – 1.5.2
Redirection: o John Godley – 4.7
Loco Translate: o Tim Whitlock – 2.3.1
Nofollow for external link: o CyberNetikz – 1.2.2
Coming Soon Page & Maintenance Mode by SeedProd: o SeedProd – 5.1.0
Checkout Field Editor for WooCommerce: o ThemeHigh – 1.4.0 – Nebylo testováno s aktivní verzí WooCommerce
WooCommerce Admin: o WooCommerce – 0.25.1
Contact Form 7: o Takayuki Miyoshi – 5.1.6
Archive Control: o Jesse Sutherland – 1.3.3
WooCommerce Customizer: o SkyVerge – 2.7.2
WOOCS - WooCommerce Currency Switcher: o realmag777 – 1.3.0 – Nebylo testováno s aktivní verzí WooCommerce
Shortcodes Ultimate: o Vladimir Anokhin – 5.7.0
WooCommerce Advanced Product Labels: o BeRocket – 1.1.16.3 – Nebylo testováno s aktivní verzí WooCommerce
Perfect WooCommerce Brands: o Alberto de Vera Sevilla – 1.7.9
Dropshipping.cz: o Toret.cz – 2.0.10 – Nebylo testováno s aktivní verzí WooCommerce
Custom Order Numbers for WooCommerce: o Tyche Softwares – 1.2.9 – Nebylo testováno s aktivní verzí WooCommerce
Flash Toolkit: o ThemeGrill – 1.2.1
Related Products for WooCommerce: o Vagelis P. – 3.3.3 – Nebylo testováno s aktivní verzí WooCommerce
Variation Swatches for WooCommerce: o Emran Ahmed – 1.0.76
Remove Category URL: o Valerio Souza
Сreativemotion – 1.1.6

Woo Product Filter: o woobewoo – 1.2.5
WP Global Site Tag: o Digital Apps – 1.0.4
Google Analytics Dashboard for WP (GADWP): o ExactMetrics – 6.0.1
?eské slu?by pro WordPress: o Pavel Hejn – 0.6-alpha
Ivory Search: o Ivory Search – 4.4.6 – Nebylo testováno s aktivní verzí WooCommerce
Honeypot for Contact Form 7: o Nocean – 1.14.1
Smush: o WPMU DEV – 3.4.2
WP SVG Icons: o EH Dev Shop – 3.2.3
Yoast SEO: o Tym Yoast  – 13.0
WP Super Cache: o Automattic – 1.7.1
Popup Maker: o Popup Maker – 1.9.1
Rearrange Woocommerce Products: o Aslam Doctor – 2.1.2 – Nebylo testováno s aktivní verzí WooCommerce
Ultimate Addons for Gutenberg: o Brainstorm Force – 1.14.6
Advanced Ads: o Thomas Maier
Advanced Ads GmbH – 1.17.2

### Inactive Plugins (28) ###

Accelerated Mobile Pages: o Ahmed Kaludi
Mohammed Kaludi – 1.0.27

Advanced Custom Fields: o Elliot Condon – 5.8.7
Advanced Gutenberg: o JoomUnited – 2.3.5
Booster for WooCommerce: o Algoritmika Ltd – 4.7.1
Easy Social Feed: o Danish Ali Malik – 5.2.4
Enlighter - Customizable Syntax Highlighter: o Andi Dittrich – 3.10.0
Health Check & Troubleshooting: o The www.remarpro.com community – 1.4.2
Hello Dolly: o Matt Mullenweg – 1.7.2
Insert Headers and Footers: o WPBeginner – 1.4.4
Insert HTML Snippet: o xyzscripts.com – 1.3.1
Jetpack by WordPress.com: o Automattic – 8.2
Mailchimp for WooCommerce: o Mailchimp – 2.3.2
MC4WP: Mailchimp for WordPress: o ibericode – 4.7.5
Multiple Domain: o Gustavo Straube (straube.co) – 1.0.5
Multisite Plugin Manager: o Aaron Edwards – 3.1.6
One Click Demo Import: o ProteusThemes – 2.5.2
PickPlugins Product Slider for WooCommerce: o PickPlugins – 1.12.24 – Nebylo testováno s aktivní verzí WooCommerce
Polylang: o WP SYNTEX – 2.6.9
Product Slider and Carousel with Category for WooCommerce: o WP OnlineSupport – 2.1 – Nebylo testováno s aktivní verzí WooCommerce
Read More: o Edmon – 2.4.3
Remove Footer Credit: o MachoThemes – 1.0.5
Simple Giveaways: o Igor Benic – 2.29.0
Udinra All Image Sitemap: o Udinra – 4.0.0
Widget for Social Page Feeds: o Milap Patel – 6.0
WOOF - WooCommerce Products Filter: o realmag777 – 1.2.3 – Nebylo testováno s aktivní verzí WooCommerce
WP All Import: o Soflyy – 3.5.2
WP Header Images: o Fahad Mahmood – 1.7.5
?eské slu?by pro WordPress: o Pavel Hejn – 0.5

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Settings ###

API Enabled: ?
Force SSL: –
Currency: CZK (K?)
Currency Position: left
Thousand Separator: 
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Obchod: #8 - /obchod/
Ko?ík: #9 - /kosik/
Pokladna: #10 - /pokladna/
M?j ú?et: #11 - /muj-ucet/
Obchodní podmínky: #267 - /vseobecne-obchodni-podminky/

### Theme ###

Name: Flash
Version: 1.3.1
Author URL: https://themegrill.com
Child Theme: ? – Pokud upravujete WooCommerce ?ablonu
kterou jste nevytvo?ili
doporu?ujeme pou?ít odvozenou ?ablonu. Viz Jak vytvo?it odvozenou ?ablonu (anglicky)

WooCommerce Support: ?

### Templates ###

Overrides: –

### Action Scheduler ###

Dokon?eno: 1 340
Oldest: 2020-01-17 17:08:11 +0100
Newest: 2020-02-17 16:05:21 +0100

?ekající: 3
Oldest: 2020-02-17 17:05:22 +0100
Newest: 2020-02-20 03:43:47 +0100

Zru?eno: 0
Oldest: –
Newest: –

Probíhající: 0
Oldest: –
Newest: –

Selhalo: 0
Oldest: –
Newest: –

Hi again,

Thanks for the information.

I’ve looked at your site from many iOS and Android devices, and all of the shop thumbnails look great, to be completely honest; I’m not able to see the issue at all. I wasn’t able to test on a Galaxy s3, but it looked good on a Galaxy s4. If you’re only seeing the issue on that particular device, my assumption is that it’s just too outdated to render the page correctly.

Best,

Ross

Thank you very much for checking. It seems that’s OK on smartphones now. The problem is, if I resize the browser window on the computer /laptop, then the images are blurry, but that’s just detail.

Hi again,

It seems that’s OK on smartphones now.

That’s great to hear!

The problem is, if I resize the browser window on the computer /laptop, then the images are blurry, but that’s just detail.

I’m also not seeing this behavior, actually. If you’re still seeing it, however, reach out to your theme’s developer, as this would be controlled by the theme.

Ross

OK, thanks for the tip!