Woocommerce product attributes don’t always display in cart

  • Resolved rickyb01

    (@rickyb01)


    3 years, 7 months ago

    So after the first product is put in the cart, the second and third product don’t show some of the attributes like in the example its not showing the size in the second product in cart

    Is there a way to fix this?

    • This topic was modified 3 years, 7 months ago by rickyb01.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    Hi there ??

    Could you let me know which products are you adding to the cart so that I can check? Or you could also provide us with a full-screen uncropped screenshot in order to understand where the issue is located and provide you with guidance?

    I recommend https://snipboard.io for easily sharing screenshots – please follow the instructions on the page, then paste the URL here. It works with Chrome, Firefox, Safari, and Edge.

    Thanks!

    Thread Starter rickyb01

    (@rickyb01)

    Preview look of whats happening

    The second item doesn’t show size like the first item

    • This reply was modified 3 years, 7 months ago by rickyb01.
    Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    This kind of problem is usually caused by a conflict with your theme or with another plugin.
    ?
    The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    Before you start

    1. First, please make sure you have a good backup in place of your full site and database. Most hosting companies have this included in the subscription, but you could also consider using a service like?Jetpack. If something goes wrong, it’s nice to know that you can restore your site.
    2. Second, I would suggest installing a plugin called?Health Check & Troubleshooting. This is a plugin developed by the WordPress community and it allows you to disable plugins without affecting your current site visitors.

    Cheers!

    Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    We’ve not seen any activity on this thread for a while, so I’m marking this thread as resolved.

    Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

    Cheers!

Viewing 4 replies - 1 through 4 (of 4 total)
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