Woocommerce proceed to cart returns to home page

  • Resolved stacyhendrie

    (@stacyhendrie)


    2 months, 3 weeks ago

    Add this item to the cart

    open cart and click Proceed to Checkout

    I return to the home page rather than the payment screen with no errors.

    I have disabled all plugins that I am not using. Everything appears to be up to date on the website. This was working but now is not. I have auto update turned on so I don’t know what caused the problem and unfortunately my backups were not working so I can’t revert to an old copy of the website.

    Error occurs with Duck Duck Go and Microsoft browsers

    Thank you for your help

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Reynier (a11n)

    (@reynierc)

    Hi @stacyhendrie

    Thanks for reaching out, I see what you mean with the redirect issue on your Proceed to Checkout button. I noticed by inspecting your page source that the button indeed redirects to your homepage (screenshot: https://snipboard.io/7xi6DB.jpg). Did you by any chance modify this button previously? It’s possible a change there could be causing the redirect.

    I suggest taking a peek at your cart page for any clues. Go to the page in your dashboard and see if anything looks out of place. If all seems normal and you’re still encountering the issue, you can try re-creating that cart page by adding the WooCommerce Cart block. This should regenerate the default links and might clear up the redirect problem. (make sure to secure backup your site before proceeding).

    Important Note: If the cart page was a default page from your theme, please get in touch with your theme developer first for guidance.

    Let me know how it goes.

Viewing 1 replies (of 1 total)
  • You must be logged in to reply to this topic.