Woocommerce problem setting up store

  • Resolved jasonjroque

    (@jasonjroque)


    4 years, 8 months ago

    Hello,

    We are trying to setup Woocommerce on our website and are running into a problem in the Store Setup. During the “Store Details” page, we enter our address and hit submit, a message pops up “There was a problem updating your preferences”. This stops the setup process.

    We have looked in the error logs and no errors show up.

    We have checked under Woocommerce -> Status and no problems there either.

    We have checked the plugins folder permissions and they are fine too.

    Any ideas would help. Thanks!

Viewing 5 replies - 16 through 20 (of 20 total)

  • An obvious one, but effective in many cases none the less

    disable plugins one by one to see if there is a conflict, possibly via a setting

    my issue was with Wp Hide – New Plugins Path

    hope this helps somebody ??

    this solution helped me
    define(‘WP_MEMORY_LIMIT’, ‘256M’);

    thanks
    @kekoa360

    Alternative solution: After trying all the solutions that worked for others, updating the Gutenberg plugin to the latest version solved it in my case. There seem to be a javascript conflict between some Gutenberg versions and WooCommerce.

    I am also facing the same error , what is the solution for this.

    These are the errors in the console

    “Failed to load resource: the server responded with a status of 404 ()
    /5test/wp-json/wc-analytics/orders/?_fields%5B0%5D=id&page=1&per_page=1&status%5B0%5D=processing&status%5B1%5D=on-hold&_locale=user:1 GET https://casaupoint.com/5test/wp-json/wc-analytics/orders/?_fields%5B0%5D=id&page=1&per_page=1&status%5B0%5D=processing&status%5B1%5D=on-hold&_locale=user 404
    casaupoint.com/:1 GET https://casaupoint.com/5test/wp-json/wp/v2/users/424/?context=edit&_locale=user 404
    data.js?ver=4.9.2:166 Uncaught (in promise) {code: “wp_die”, message: “Page not found.”, data: {…}, additional_errors: Array(0)}additional_errors: []code: “wp_die”data: {status: 404}message: “Page not found.”__proto__: Object
    asyncGeneratorStep @ data.js?ver=4.9.2:166
    _throw @ data.js?ver=4.9.2:169
    /5test/wp-json/wc-analytics/admin/notes/?page=1&per_page=25&status=unactioned&type=error%2Cupdate&_locale=user:1 GET https://casaupoint.com/5test/wp-json/wc-analytics/admin/notes/?page=1&per_page=25&status=unactioned&type=error%2Cupdate&_locale=user 404
    /5test/wp-json/wc-analytics/products/reviews/?page=1&per_page=1&status=hold&_locale=user:1 GET https://casaupoint.com/5test/wp-json/wc-analytics/products/reviews/?page=1&per_page=1&status=hold&_locale=user 404
    /5test/wp-json/wc-analytics/admin/notes/?page=1&per_page=25&status=unactioned&type=update&_locale=user:1 GET https://casaupoint.com/5test/wp-json/wc-analytics/admin/notes/?page=1&per_page=25&status=unactioned&type=update&_locale=user 404
    api-fetch.js?ver=3.6.4:809 GET https://casaupoint.com/5test/wp-json/wc-analytics/products/reviews/?page=1&per_page=1&status=hold&_locale=user 404
    defaultFetchHandler @ api-fetch.js?ver=3.6.4:809
    (anonymous) @ api-fetch.js?ver=3.6.4:840
    _callee$ @ api-fetch.js?ver=3.6.4:413
    tryCatch @ api-fetch.js?ver=3.6.4:967
    invoke @ api-fetch.js?ver=3.6.4:1193
    prototype.<computed> @ api-fetch.js?ver=3.6.4:1019
    asyncGeneratorStep @ api-fetch.js?ver=3.6.4:884
    _next @ api-fetch.js?ver=3.6.4:906
    (anonymous) @ api-fetch.js?ver=3.6.4:913
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    fetchAllMiddleware @ api-fetch.js?ver=3.6.4:500
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    httpV1Middleware @ api-fetch.js?ver=3.6.4:552
    (anonymous) @ api-fetch.js?ver=3.6.4:844
    namespaceAndEndpointMiddleware @ api-fetch.js?ver=3.6.4:238
    (anonymous) @ api-fetch.js?ver=3.6.4:844
    userLocaleMiddleware @ api-fetch.js?ver=3.6.4:576
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    (anonymous) @ api-fetch.js?ver=3.6.4:277
    namespaceAndEndpointMiddleware @ api-fetch.js?ver=3.6.4:238
    (anonymous) @ api-fetch.js?ver=3.6.4:255
    (anonymous) @ api-fetch.js?ver=3.6.4:844
    middleware @ api-fetch.js?ver=3.6.4:205
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    mediaUploadMiddleware @ api-fetch.js?ver=3.6.4:683
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    apiFetch @ api-fetch.js?ver=3.6.4:848
    (anonymous) @ index.min.js?ver=1602060768:2
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    Show 29 more frames
    api-fetch.js?ver=3.6.4:809 GET https://casaupoint.com/5test/wp-json/wc-analytics/orders/?_fields%5B0%5D=id&page=1&per_page=1&status%5B0%5D=processing&status%5B1%5D=on-hold&_locale=user 404
    defaultFetchHandler @ api-fetch.js?ver=3.6.4:809
    (anonymous) @ api-fetch.js?ver=3.6.4:840
    _callee$ @ api-fetch.js?ver=3.6.4:413
    tryCatch @ api-fetch.js?ver=3.6.4:967
    invoke @ api-fetch.js?ver=3.6.4:1193
    prototype.<computed> @ api-fetch.js?ver=3.6.4:1019
    asyncGeneratorStep @ api-fetch.js?ver=3.6.4:884
    _next @ api-fetch.js?ver=3.6.4:906
    (anonymous) @ api-fetch.js?ver=3.6.4:913
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    fetchAllMiddleware @ api-fetch.js?ver=3.6.4:500
    (anonymous) @ api-fetch.js?ver=3.6.4:844
    httpV1Middleware @ api-fetch.js?ver=3.6.4:552
    (anonymous) @ api-fetch.js?ver=3.6.4:844
    namespaceAndEndpointMiddleware @ api-fetch.js?ver=3.6.4:238
    (anonymous) @ api-fetch.js?ver=3.6.4:844
    userLocaleMiddleware @ api-fetch.js?ver=3.6.4:576
    (anonymous) @ api-fetch.js?ver=3.6.4:844
    (anonymous) @ api-fetch.js?ver=3.6.4:277
    namespaceAndEndpointMiddleware @ api-fetch.js?ver=3.6.4:238
    (anonymous) @ api-fetch.js?ver=3.6.4:255
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    middleware @ api-fetch.js?ver=3.6.4:205
    (anonymous) @ api-fetch.js?ver=3.6.4:844
    mediaUploadMiddleware @ api-fetch.js?ver=3.6.4:683
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    Object.keys.reduce.t.<computed> @ index.min.js?ver=1602060768:2
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    Show 28 more frames
    api-fetch.js?ver=3.6.4:809 GET https://casaupoint.com/5test/wp-json/wc-analytics/admin/notes/?page=1&per_page=25&status=unactioned&type=update&_locale=user 404
    defaultFetchHandler @ api-fetch.js?ver=3.6.4:809
    (anonymous) @ api-fetch.js?ver=3.6.4:840
    _callee$ @ api-fetch.js?ver=3.6.4:413
    tryCatch @ api-fetch.js?ver=3.6.4:967
    invoke @ api-fetch.js?ver=3.6.4:1193
    prototype.<computed> @ api-fetch.js?ver=3.6.4:1019
    asyncGeneratorStep @ api-fetch.js?ver=3.6.4:884
    _next @ api-fetch.js?ver=3.6.4:906
    (anonymous) @ api-fetch.js?ver=3.6.4:913
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    fetchAllMiddleware @ api-fetch.js?ver=3.6.4:500
    (anonymous) @ api-fetch.js?ver=3.6.4:844
    httpV1Middleware @ api-fetch.js?ver=3.6.4:552
    (anonymous) @ api-fetch.js?ver=3.6.4:844
    namespaceAndEndpointMiddleware @ api-fetch.js?ver=3.6.4:238
    (anonymous) @ api-fetch.js?ver=3.6.4:844
    userLocaleMiddleware @ api-fetch.js?ver=3.6.4:576
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    (anonymous) @ api-fetch.js?ver=3.6.4:277
    namespaceAndEndpointMiddleware @ api-fetch.js?ver=3.6.4:238
    (anonymous) @ api-fetch.js?ver=3.6.4:255
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    middleware @ api-fetch.js?ver=3.6.4:205
    (anonymous) @ api-fetch.js?ver=3.6.4:844
    mediaUploadMiddleware @ api-fetch.js?ver=3.6.4:683
    (anonymous) @ api-fetch.js?ver=3.6.4:844
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    apiFetch @ api-fetch.js?ver=3.6.4:848
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    _callee$ @ api-fetch.js?ver=3.6.4:413
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    api-fetch.js?ver=3.6.4:809 POST https://casaupoint.com/5test/wp-json/wc-admin/options?_locale=user 404”

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