• Resolved nigelparkes

    (@nigelparkes)


    For some reason my prices seem to be reducing to Zero when my site is live. I’m using elementor to create the page and it all looks fine but when I publish the prices go to Zero.
    I’ve checked and disabled plugins. I have no pricing rules attached to these items or discounts.
    I’m a bit perplexed and obviously stuck

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support John Coy a11n

    (@johndcoy)

    Automattic Happiness Engineer

    Hi @nigelparkes

    Here we support our WooCommerce core and make sure it’s working as expected and typically issues like this are caused by a theme or plugin conflict.

    As a starting point and to ensure that’s the case, we’ll recommend you to try switching back to a default theme like Twenty Twenty and disabling all plugins except for WooCommerce to see if this resolves the problem.

    Here is a link that better outlines that process:

    https://docs.woocommerce.com/document/woocommerce-self-service-guide/#section-4

    If this fixes the issue, then re-enable each plugin one at a time, then the theme, until you find the one that’s causing the conflict.

    Plugin Support Damianne P (a11n)

    (@drwpcom)

    Hi @nigelparkes. We haven’t heard from you in a while so I’m going to go ahead and mark this thread as resolved. If you still need help with this issue or have any other questions about the WooCommerce plugin, please start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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