• Resolved stoelwinder

    (@stoelwinder)


    When using the Woocommerce Pre-Orders plugin, it appears (from the screenshots and forum topics online) that the default option available on the Products page is set to collect payments “On Release”.. This means that a payment for a pre-order product is only collected once the item is actually released.

    Example: Product A releases on 31st August 2023. If a customer places an order on 12th July 2023, he makes no payment (or a “deposit fee”) when he places this order. Then, on the 31st August 2023, when the product changes to available, an email is sent to this customer with a payment link. This is great, but not idea for all customers.

    In my case, I want to collect all payments up-front. When this customer places his order on the 12th of July 2023, I want to collect the full payment for his order and I will ship the order on the 31st of August 2023.

    The above can be facilitated via the website by changing the drop-down to “Upfront” for When to collect payment. The problem is that for every single pre-order product that I generate I will have to change the drop down to Upfront. And if I forget to change that option, it will not collect any payment and causes further additional messes (eg I could end up sending the order out when I’ve not received any payments).

    Therefore, I’m looking for a way to by default change the value to “Upfront”.

    Is there a way this can be done? Is there perhaps a filter I can put in functions.php, is there a file I can modify to make it always choose Upfront (preferably staying consistent through plugin updates) or a browser extension I can add that will always make sure that the correct value is selected from the drop down list?

    I dont see any details in the manual that describe this can be done, so I’m hoping someone here has experience with this (perhaps even with a different plugin).

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi @stoelwinder

    Thanks for reaching out!

    I understand that you are using the premium plugin WooCommerce Pre-Orders here.

    If you have a valid license with us, can you please open a support request for us to investigate further about your issue?

    Meanwhile, I will be marking this thread as resolved since your concern would be best handled by our Happiness Engineers there.

    Thanks!

    Thread Starter stoelwinder

    (@stoelwinder)

    Actually that assumption is wrong. I’m not a currently premium subscriber of your plugin and was looking to purchase it. However all the references to your plugin I see online is that it’s asking me to manually change the setting from When Available to Upfront. I’m checking whether it’s possible to configure it to always be upfront instead of changing it for each product. Therefore this is a pre-sales question and not a post-sales question.

    Plugin Support Beauty of Code (woo-hc)

    (@beautyofcode)

    Hi @stoelwinder ,

    Thanks for clarifying!

    Kindly contact us directly at?WooCommerce.com → My Account → Support for any pre-sales related questions. You will need to create an account if you do not have one already.

    As per the?forum guidelines, no support for premium extensions is done here but we will be happy to assist you further from there???

    Cheers!

    Thread Starter stoelwinder

    (@stoelwinder)

    For the sake of completeness, for anyone who’s trying to do the same:

    In woocommerce-pre-orders/includes/admin/views/html-product-tab-options.php 

    On line 61-64 swap the “Upfront” and “Upon Release” lines around.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Woocommerce Pre-Orders default set to Upfront’ is closed to new replies.