woocommerce plugin is deactivated itself

  • In my wordpress website ,woocommerce plugin checkbox is disabled because of that i am not able to upload any file,add menu and save anything .Please provide me solution.

Viewing 1 replies (of 1 total)
  • Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    Hello @ruchika7,

    Thank you for reaching out.

    I understand your concern about the WooCommerce plugin checkbox being disabled, which is preventing you from uploading files, adding menus, and saving changes.

    It’s possible this could be a conflict with another plugin or your theme. To troubleshoot this, please try the following steps:

    1. Deactivate all plugins except WooCommerce and see if the problem persists.
    2. If the problem is resolved, reactivate your plugins one by one to find the one causing the conflict.
    3. If the issue persists even with all other plugins deactivated, try switching to a default WordPress theme like Twenty Twenty-Four to see if your theme might be the issue.

    Please remember to backup your site before you begin this process to prevent any loss of data.

    I hope this helps.

Viewing 1 replies (of 1 total)
  • You must be logged in to reply to this topic.