Woocommerce “Please Enter An Address To Continue”

  • Resolved swanandlion

    (@swanandlion)


    3 years, 7 months ago

    After updating Woocommerce, some account holders get this message at checkout even though their address is showing. They cannot proceed to payment.
    If they do not use their account they can continue through to payment as a Guest.
    Any help would be much appreciated

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Cara

    (@dcka)

    Hi, @swanandlion!

    First of all, sorry for the delayed response here. Are you still experiencing this issue on your site?

    If yes, the “Please Enter An Address To Continue” notice usually occurs when there is either a modification on your checkout page or conflicting code.

    A good way to test for either would be by using a plugin like Health Check. You can refer to our guide here on how to use it for troubleshooting: Troubleshooting using Health Check.

    Hi @swanandlion

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

Viewing 2 replies - 1 through 2 (of 2 total)
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