Woocommerce PayPal Powered by Braintree Not Working

Please help as I can’t figure out how to fix this and am currently unable to sell anything because I can’t process payments….I tried rolling back to an older version but that doesn’t work either. For additional information, if it helps, I am currently using Cloudflare for CDN, caching, etc. but I am not caching this page.

Hi there!

Often the .js errors are conflicts between your theme or another plugin.

I’d suggest starting with a plugin and theme conflict test as outlined at https://docs.woocommerce.com/document/woocommerce-self-service-guide/#section-4

Hi –

Thanks for the response. I am already using a default theme in twenty seventeen, however I am using a child theme of it. I have been using this child theme since I created my site though and my checkout has always worked fine with it previously.

I also disbaled all of the plugins I have installed recently; I did not disable any of the plugins that I have been using for a long time and that have always worked just fine along with my woocommerce setup prior to this issue. So I tried to disable the plugins I have installed recently, which were basically just a image optimization plugin (imagify), a backup plugin (updraft), a database cleanup plugin (wp-optimize), and a rollback plugin (wp-rollback). I don’t see how any of those would cause a conflict. However, when I disabled them all, I am still having the issue. I have also experimented with a couple of caching plugins, but I always had my checkout page set to disable…..all of those caching plugins are disabled, yet still having the issue.

Only other thing I can think of is I moved from managed cloud hosting to a VPS, but I am pretty sure things were working still after that, but I can’t be certain.

I’ve only noticed this problem recently. I would say it didn’t exist a few weeks ago. Only real changes were the switch in hosting, and my experimentation with the caching plugins. I didn’t make any changes to my theme or design…

So this is basically the error I am seeing now:

Uncaught ReferenceError: WC_Braintree_Credit_Card_Payment_Form_Handler is not defined
at HTMLDocument.<anonymous> ((index):861)
at i (jquery.js:1)
at Object.fireWith [as resolveWith] (jquery.js:1)
at Function.ready (jquery.js:1)
at HTMLDocument.K (jquery.js:1)

If I investigate the referenced line 861 that is giving me an issue, I see this:

window.wc_braintree_credit_card_handler = new WC_Braintree_Credit_Card_Payment_Form_Handler( {“id”:”braintree_credit_card”,”id_dasherized”:”braintree-credit-card”,”debug”:false,”type”:”credit_card”,”client_token_nonce”:”b6f3d68f54″,”csc_required”:true,”threeds”:{“enabled”:false,”liability_shift_always_required”:false,”failure_message”:”We cannot process your order with the payment information that you provided. Please use an alternate payment method.”},”hosted_fields_styles”:{“input”:{“font-size”:”1.3em”}},”enabled_card_types”:[“visa”,”master-card”,”american-express”,”discover”,”diners-club”,”maestro”,”jcb”]} );

So it seems that something in this line is giving off the error….

Can someone please help??

@jcostas81 First, opening multiple threads in multiple forums can result in not so nice consequences from the admins of the forums.

Next, there seems to be something deferring your JS on checkout, so the checkout itself is broken not just the Braintree plugin:

Link to image: https://cld.wthms.co/Z9hdcm

Deferring JS that does dynamic changes in WordPress typically results in broken scripts.

Thank you for the response, this helped me to solve the issue.