Woocommerce Paypal Payments not working

  • Resolved dorksart

    (@dorksart)


    3 years, 3 months ago

    i upgraded to the new paypal plugin WooCommerce PayPal Payments i went through the whole set up did everything i was supposed to and i go to my website i click the paypal button that shows up on the product page it takes me to paypal i choose my payment option then it takes me back to my website all my info is prefilled when i go to submit the order it gives me a message that says payment information incomplete. I dont know why its not set up and why its not working and its really frustrating.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter dorksart

    (@dorksart)

    also the paypal button only shows up on the product page it does not show up on the check out or cart page even though i have it enabled

    Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @dorksart,

    Can you please try disabling all other plugins except WooCommerce & PayPal Payments, and enable the default theme Storefront theme?
    If the issue persists then we’d be interested in a copy of your system report.
    WooCommerce > Status > Get system report > Copy for support
    You can share it either here in the forums or privately with us from here:
    https://paypal.inpsyde.com/docs/request-support/
    Thanks!

    Kind regards,
    Niklas

    Thread Starter dorksart

    (@dorksart)

    yea i just switched over to the old paypal standard plug in im going to let this plug in work out any kinks and maybe try it again down the road

    Plugin Support Syde Niklas

    (@niklasinpsyde)

    There hasn’t been any activity here in a while, so I’m marking this thread as resolved.
    We’ll be here to assist when you are interested in giving it another try and have any questions.
    If anything comes up, then I suggest creating a new thread and referencing this one if needed.
    Thank you! ??

    Kind regards,
    Niklas

Viewing 4 replies - 1 through 4 (of 4 total)
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