• Resolved webdev012014

    (@webdev012014)


    Pls HElp

    “WooCommerce PayPal Express Checkout” option is missing in checkout

    1. we already installed and activated the plugin
    2. we also make sure the “Enable PayPal Express Checkout” in settings are checked
    3. the API Credentials is also connected

    But when we go to checkout page the “WooCommerce PayPal Express Checkout” option is missing in checkout page

    1. can you pls tel us how and why its happening ?

    2. are we missing something ?

Viewing 8 replies - 1 through 8 (of 8 total)
  • I have also seen the express checkout only in the cart widget.

    Plugin Support John Coy a11n

    (@johndcoy)

    Automattic Happiness Engineer

    Hi @webdev012014,

    Typically issues like this are caused by a theme. As a first step, could you try switching back to a default theme like Twenty Seventeen and disabling all plugins except for WooCommerce and PayPal Express to see if this resolves the issue?

    If so, then re-enable each one at a time until you find the one that’s causing the conflict.

    Sorry, but I think that there is no Express checkout paypal yellow button on checkout page, it’s only in the cart page.

    Please tell me if I am wrong.

    Plugin Contributor Phil

    (@fullysupportedphil)

    Automattic Happiness Engineer

    @makeonlineshops – The yellow “Express Checkout” button has been removed from the checkout page. PayPal Express Checkout is now listed with the other gateway options you have enabled:
    https://cld.wthms.co/heW7aS

    For consistency, only the cart page will show the yellow PayPal button.

    Hello,

    I checked again just now.

    On /cart/ page I see the yellow express.

    if I click PROCEED TO CHECKOUT

    I reach /checkout/ page and I see Paypal listed as standard payment.

    But I think that there should be a yellow button ON TOP of this page reminding customers that they can still pay without filling the form. Because I am sure from experience that many customers won’t know what to do from this page to pay with their paypal account without filling the form.

    If you do not add the yellow button on top of this page I have to tell to my customers:

    To Skip the Form Go Back to the Previous Page (CART) and Click on Paypal Yellow Button (Order will be Sent to your Paypal Address)

    So it would be better to have the yellow paypal express button on top of the checkout page.

    Thank you.

    Plugin Support con

    (@conschneider)

    Engineer

    Howdy,

    But I think that there should be a yellow button ON TOP of this page reminding customers that they can still pay without filling the form. Because I am sure from experience that many customers won’t know what to do from this page to pay with their paypal account without filling the form.
    If you do not add the yellow button on top of this page I have to tell to my customers:
    To Skip the Form Go Back to the Previous Page (CART) and Click on Paypal Yellow Button (Order will be Sent to your Paypal Address)
    So it would be better to have the yellow paypal express button on top of the checkout page.

    That is a fair point. Normally you can simply type something into your text editor and it will be output. Go to your checkout page and add some content to the main editor.
    If this does not work, then your active theme is not supporting this.

    Alternatively: You can use a hook to output a custom message: https://gist.github.com/bekarice/ce7b04fe8158dc736e0c
    However this will need to be custom coded.

    • This reply was modified 7 years, 9 months ago by con.

    Yes but it would still be a lot better to have the yellow paypal button on top of the checkout form…

    Plugin Support con

    (@conschneider)

    Engineer

    Yup, but for now there is option for this. That will have to be a custom job using custom code.
    Alternatively you can contribute to this free extension in our GitHub repo: https://github.com/woocommerce/woocommerce-gateway-paypal-express-checkout

Viewing 8 replies - 1 through 8 (of 8 total)
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